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I will upload it again as a text file and PM you a new link I will do so Yes, those are from the Safe Browser categories setting panel on the iOS device which is connected to the Child’s profile and has KSK active Parent app is installed on an Android phone. I don’t have access to that phone right now to check the version, but it auto updates from the Google Play store.

Childs iPad, iOS13:KSK version? 1.38.0.14 When KSK was (first) installed on Child’s iPad, what KSK profile was configured? 2-Nov-2019, child profile Child’s age/configuration profile? Has the age/configuration profile been changed since installing KSK? Over 16 years, no change since initial install Which browser is enabled for KSK? Safari disabled via Screen Time. Only Kaspersky Safe Browser installed and enabled Are any other browsers installed? No Is TouchID or FaceID active/enabled on iPad-iOS13? TouchID Is it all website categories not syncing with the child’s profile or some? May I have images of this specific problem please? All categories may be changed at will in the Safe Browser settings panel, except for phishing and malware. Screen shots attached below. Your deviceDevice name? operating system? version? Making all changes via My.Kaspersky website on a Windows 10 PC KSK version? n/a Is KSK licensed? Yes Have you raised any of the issues with Kaspersky Technical Support? Not yet. This is my first time dealing with KSK on an iOS device. It’s enough different from Windows and Android that I wanted to be sure I understood how it SHOULD work before logging a trouble ticket. Have you uninstalled KSK on either device? No. In your MyKaspersky KSK Summary, can you download the 7day Report, upload to cloud and pm the link for me please? Done yesterday. Please confirm.

A couple of issues on iOS. 1) I have the a Safe Browser installed in addition to Safe Kids on an iPad running iOS 13. However, the blocked website categories in Safe Browser do not sync to the child’s profile. And setting them in the Safe Browser settings is useless because they can easily be changed by the child. 2) when I attempt to turn off Device Use monitoring in that profile, it always comes back on. Before I added the iPad to the profile, it just had one Android phone and I was able to turn off Device Use monitoring.