Lewj

For anyone who stumbles across this with the same issue, I was unable to resolve the issue with KES Update Utility so i'm using a domain joined laptop instead and using the 'distribution folder' feature. I then copy this across to the segregated network via a USB stick to update the databases.

Thanks for your response. I have used the Kaspersky update utility to download the database update and transferred this to the device but when using it as the database update source, KES still shows the 'Database release date' as months old.

You should be able to press 'start' with all of the boxes unticked to update the update utility itself. It seems a lot of the versions are not immediately available though. Would be interested to know how you got on with applying the updates as I can't seem to have them apply once i've moved the updates to the target device and updated the source to be the local folder

Hi there, I am trying to update KES on a segregated offline device by using the Kaspersky Update Utility 4.0 to download database updates, transfer them to the device and use them as the update source in KES 11.8.0.384. I tick the boxes for 'KES for windows for workstations' versions 11.8 and 11.9. Once I have transferred these to the offline device and trigger an update, KES appears to be updating and the 'databases are out of date' message disappears but it still shows the last update as being months ago and the version is still 11.8 instead of 11.9. There are no error messages or indications that anything is wrong. Any ideas?