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laxmikanth

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Posts posted by laxmikanth

  1. Thanks for the quick response on the issue. Below Detailed report. 1.Operating system, version, build, release? Ans: Windows 8 & 8.1 professional 64 bit. 2. All installed Kaspersky software: full name(s), version(s), patch(s)? Ans: kaspersky endpoint security 11.0.0.6499 3.Was any Kaspersky software installed before: "installed kaspersky endpoint security"? Ans: No 4.Does the issue happen 24x7? Ans: No, only sometimes 5.Have you uninstalled and re installed the Kaspersky software? Ans:yes,I tried uninstall and re install. But i did not change anything. 6.Are any VPNs in use when the "system unresponsive" events happen? Ans: No, we don’t use vpn. 7.What actions do you take when the issue happens? Ans: I don’t know how to solve this issue. I try uninstall and re install the kaspersky when this issue happen. Stop the updates. May I know the reasons of this issue. That would be of great help if it has been resolved. Thanks and Regards, Laxmikanth
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