Thanks for the quick response on the issue.
Below Detailed report.
1.Operating system, version, build, release?
Ans: Windows 8 & 8.1 professional 64 bit.
2. All installed Kaspersky software: full name(s), version(s), patch(s)?
Ans: kaspersky endpoint security 11.0.0.6499
3.Was any Kaspersky software installed before: "installed kaspersky endpoint security"?
Ans: No
4.Does the issue happen 24x7?
Ans: No, only sometimes
5.Have you uninstalled and re installed the Kaspersky software?
Ans:yes,I tried uninstall and re install. But i did not change anything.
6.Are any VPNs in use when the "system unresponsive" events happen?
Ans: No, we don’t use vpn.
7.What actions do you take when the issue happens?
Ans: I don’t know how to solve this issue. I try uninstall and re install the kaspersky when this
issue happen. Stop the updates.
May I know the reasons of this issue.
That would be of great help if it has been resolved.
Thanks and Regards,
Laxmikanth