Kruk07

I reported this as well (INC000015766445) but still no response. I have the same Windows update installed so I'm sure it is the reason why copy/paste does not work on my PC too.

Unfortunately switching the Copilotin off in Taskbar have not resolved the problem on my PC. I did the restart too. Is there any other working solution? Thanks

Thanks, They suggested the below: Never tried this but it worked. The only thing is that now in My Kaspersky in my licence details I have 11 devices linked on 10 devices licence: SM-T720 (Tablet) and SM-T720 (Mobile). Hopefully this will not invalidate licence.

Hello, Me and my wife have separate user profiles on our Samsung tablet. Mine is main and wife's is additional one. On main profile Kasperksy is installed and activated. On my wife's profile I had to install it but once logged in to My Kapserksy on the app the app is saying there is no available licences to use. I do have 10 devices licence but all 10 are already in use, one is for the Samsung tablet on my profile. Do I need to have additional licence for another profile? This is one and the same device and it is not required for Windows PC with multiple users. Please advise. Many thanks

HI, Was this issue resolved? I follwed the below steps https://support.kaspersky.com/common/error/update/13285 but Kasperksy Plus still does not udpate the dtabase. It only advise that there is an update but update is not downloaded and applied automatically. I would expect that this will be done without the user pressing the "Update" button Is my understanding incorrect and use needs to press update button? Was the same in KIS? (I do not remember). Thanks

I just checked the amazon.com and Kaspersky Premium is for $56.99 - 20 Devices / 2 years - still not bad. But not sure who is applying this discount.

Thanks, that's what I planned to do. Also I can see that on Amazon UK you can buy from Amazon (not 3rd party) Standard, Plus and Premium codes at a very low prices (definitely it is worth for 10 and more devices). I'm intending to buy 2Y/20 Devices of Premium to be used in April 2025 (just to dodge any price increase). Does anyone know how long these codes are valid for? In other words what is the period by when I need to activate the product/use the code? For KTS when you actually bought a box version there was a card with code on it and on the back was info that the code needs to be used by i.e. end of 2022. But there nothing like this on the Amazon website for the online codes.

Perfect. Much appreciated.

Forgot to ask - how migrate the settings from KTS to Plus if possible at all?

Hello everyone, Can I just check that this will work in UK too? My KTS licence is expiring in 10 days and already have new one for 2 years bought on Amazon last year. If I install UK Kaspersky Plus will it accept UK KTS licence code and activate it for 2 years? Thanks

Hello, Since the latest update (10.1.0.360 / 1661163879_7232 / 1.0.523.0-0.8.3.0_1) the font used for credentials have changed and it looks funny Is there any way to change it as I do not like it and sometimes it is difficult to read some of the characters/letters. Thanks Kruk

Thanks, but this make sense only if Kaspersky Plus is subscribed in 2025 (at the end of the validity of KTS license). So this suggests only that KTS application can be used till around 2025 and then new subscription for Kaspersky Plus app. I actually was on chat with Kaspersky Support. Please see below: Support: KTS license can't be converted to Kaspersky Plus. Please use KTS until expires then only purchase Kaspersky Plus. Also: Q: will KTS still be working fine through 2023-2025? A: It will work until year 2025 Q: will Kaspersky still be updating the KTS database? A: Yes can be updated. Q: KTS licenses are still available to buy on Kaspersky UK and Amazon UK, when this will be blocked? A: The license is still sold in our official website in fact. We re not able to advice you on when it will be block. As KTS is still working and not stop for now. So this suggests that KTS will be still available for another 2 years. But this can change. They are still selling old products licenses so they need to honour this or refund customers regardless of channel they used to buy keys (as long as from legal source ? ). We just need to see and wait. I still hope they will move KTS to Plus for free ? So it looks like that in my case I just need to use what I have stocked and in 2025 move to Kaspersky Plus.

Thanks For a time being I will stick to KTS as long as they will be regularly updating the database. I will not give up the 2y/10 devices licences for free. Maybe they will change their mind re free move from KTS to Kaspersky Plus and honour the KTS license. Again many thanks for the responses.

At the end of last year I bought a digital KTS activation code/licence for 10 devices/2 years on Amazon.co.uk This is my backup code to be used in April 2023 when my current activation will expire. Kaspersky Plus is now available in UK. Will I be able to use current KTS activation to switch to Kaspersky Plus and then in April 2023 backup activation to renew Kaspersky Plus? If this is possible is there a link to the guide showing how to do this? If not possible will the backup activation code still be valid in April 2023 for use on KTS? Will the Kaspersky Plus subscription also applies to Android devices?

Same issue. It still works on Android.