[Error Encrypting Disk]

 

Issue resolved in version 11.2.

[Erro ao criptografar disco]

Problema resolvido na versão 11.2.

[Error Encrypting Disk]

 

I'm sorry, I removed and ran FDE test, when the laptop is restarted it crashes with the same problem. It was necessary to change HD of the notebook for it to load the operating system. 

Notebook model is Lenovo G50-80

[Error Encrypting Disk]

 

I did before decrypting the machine to use again. This same log appears on more than one machine on which I ran the test.

[Error Encrypting Disk]

Hi,

Could you please provide us with FDE Test utility from one of affected hosts?

Thank you!

 

 

Nikolay return this message

 

FDE Precheck 11.1.1.1 (May 22 2019 10:18:04)
Start time: 2019-11-11 12:34:56 -0300
OS: Windows 10  x64  (10.0.18362 SP 0)  BIOS
User: 

Manufacturer: LENOVO
Model: 80R0
Firmware: LENOVO

------------- SUMMARY -------------

Internal error occurred during tests.
Found compatibility issues.

------------- ISSUES --------------

* [INTERNAL] Internal error occurred during compatibility check.

* [MAJOR] Found active KLFDE driver, version: 5

* [MINOR] Third party credential provider found:
    File name: C:\Windows\System32\cxcredprov.dll
    Company name: Microsoft Corporation
    Product name: Microsoft® Windows® Operating System
    Product version: 10.0.18362.1
    File description: Cloud Experience Credential Provider

* [MINOR] Third party credential provider found:
    File name: C:\windows\system32\fidocredprov.dll
    Company name: Microsoft Corporation
    Product name: Microsoft® Windows® Operating System
    Product version: 10.0.18362.1
    File description: FIDO Credential Provider

-----------------------------------
 

[Error Encrypting Disk]

 

Hello everyone, how are you? I need it and a help, we are doing disk encryption on the machines that use windows in the company where I work, are running Kaspersky Endpoint Security 11. Some machines (so far 4) are having a problem that when restarting, is only on the black screen with a dot in the upper left corner. As if loading S.O. but does not boot. If I take the ssd and put it in another notebook it works, but when I return the ssd to the person's notebook the same problem happens. I would like to know if something like this has happened to you and if you have found a solution.

[Erro ao criptografar disco]

Olá pessoal, Tudo bom? Estou precisando e uma ajuda, estamos fazendo a criptografia de discos nas máquinas que usam windows na empresa onde trabalho, estão rodando o Kaspersky Endpoint Security 11.
Algumas máquinas (até o momento 4) estão apresentando problema que ao reiniciar, fica somente na tela preta com um ponto no canto superior esquerdo. Como se fosse carregar o S.O. mas não inicializa. Se eu tiro o ssd e coloco em outro notebook funciona, porém quando volto o ssd para o notebook da pessoa acontece o mesmo problema. Gostaria de saber se já aconteceu algo assim com vcs e se conseguiram solução.