already logged mysysteminfo and video to tech support. just waiting game know.but as this has been an ongoing problem for many i will not get my hope up . so i will probably re install the KIS version and hope that i do not have to deal with EOL at later stage. if so i will have to install another virus protection that works. have been using kaspersky for very long time, it would be a shame to move on. as i paid for extra 2 years . 3 devices . oh well wait and see. Hope Kaspersky engineers are not dropping the ball as is is starting too lag behind in some, maybe bios reviews. the war is also not helping the reputation and people are getting worried. As for me not into the propaganda stuff if i like it and it performs i will keep subscribing like i always have. thanking you greatly .God bless.