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KIS_Victor

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Posts posted by KIS_Victor

  1. My sincere apologies for the long delay in replying to your detailed, extremely useful reply. Too many disruptions with the Christmas preparation with kids, family emergencies and a School PTA after 2 years.... There was also a notification from KSK that one of the devices has been offline for more than 3 days.... leading to "Trace Enabling", "AIDA64".... Uninstalling and installing...

    Moving on to our list...
         1, 2 and 3. can be set aside as known issues (or missing features).

         4. That is interesting. Is there a way to create categories of our own and provide URLs that are allowed under that category? There are certain school videos that are uploaded in Youtube in a separate channel that they have to be able to watch..... this is sort of a catch-22 situation....


        5. My apologies for any confusion. I had mentioned in my previous post that the action blocked the entire domain and the "customers (kids)" were not happy.... So, your are absolutely correct....it is blocking in the Youtube domain....

        6. Thanks for pointing out this feature.... I will try this option......

        7. Let us set aside as known issue (or missing feature).

        8. That is an interesting file to review..... in csv and has all the settings under various categories..... Glad it is not a "binary" file... Thanks for throwing light on this topic...

        9. I was hoping that I would be able to get rid of all those "Bits and Pieces" patchwork if I moved to a "Paid Service" like KIS/KSK combo.... Furthermore, the browser extensions are always risky when it comes to being uninstalled/removed by users.... But will try to utilize it for now...

       10. Again, idea was to bring all those juggling into one tool..... Based on your experience, does Windows Parental control require a "Microsoft/Hotmail/MSN Account" for the kids or would a regular Windows User account suffice? Also, what features of Windows parental control are useful when compared to KSK?

       11. Apologies for the trouble..... Newbie errors... Will try to remember this part in future posts...

     

    I really wish I had some positive answers to these questions from KSK in terms of features that we were looking for.... because, I found it extremely difficult to explain the limitations to several parents during the PTA (3000 students in the school) and they were reluctant to keep a tab on multiple software and browser extensions after paying for a software that gives an impression that it helps parents and kids to stay worry-free.... I understand that there is not much we could do... but such opportunities are platforms for free advertisement for the tool. Hope some of the features will become reality in the near future...

    Thanks again for your invaluable time, inputs, help and sharing....
    Happy Holidays...

  2. Thanks a lot for the detailed reply to explain all the intricate details of the product and the support systems..... Much, Much appreciated....

    • I am using the KLAdmin with a password for now.... Haven't explored the use of creating additional accounts within KIS, though.... Not sure of its application...
    • I think going to FireFox communities will yield the same sort of results.... But I will give it a try... A while ago, I tried to read through some suggestions related to "Extension deployment", "Config file manipulation" etc.... but didn't venture into implementation.... Also tried PublicFox (Extension) and it was a nightmare....
    • If you have any other ideas please do let me/us know...
    • Thanks for your inputs... I posted a message in the "Technical Support" channel/chat and it was exactly the same response that you said will be given.... So, it is in their pipeline....
    • I have received their "Chat Transcript" and a summary email that specified that "The Issue is closed"....
    • As for the time period for implementing our requests, I remember reading yet another reply of yours for a discussion about "Youtube videos playing inside WhatsApp's process/app space...."... The wait continues.....
    • If I see any positive outcome, I shall definitely let you/group know...

    Thanks again for your time, help and inputs.. Have a good one,

     

  3. I am a newbie user of KIS license and trial phase of KSK and I am impressed with many of the features of these tools.

    The password protected feature on the child/client devices is really helpful and makes this a pretty powerful tool.

    However, when I logged into a Child/Kid’s Windows login/account, I was able to “Remove from Toolbar” the “Kaspersky Protection 2021” extension for FireFox without any major hurdle….

    Is there something we could do to prevent a “Standard/Child/Kid” user from removing this extension or password-enable this extension?

    Thanks for your time and help...

  4. Please read this message [6.4.] as a part of the last detailed reply from my side…

    6.4. This attachment is a context menu provided by the Free browser extension “BlockTube” that allows the user to “Block Video” or “Block Channel”…..

    Would be nice to have this feature instead of blocking the entire YouTube domain… .unless I am using KSK in a different manner…. Let me know if this is already implemented in KSK…

    Thanks and have a good one…

    Blocking a particular video or channel instead of a Domain….

     

  5. Thanks for the updates....

    1. Updated and added a text file using the "Clip".
    2. Sure. Will do that going forward.… For this response… All these queries are pertaining to settings or features that I/we are trying to configure from a laptop as a Parent.
    3. Sounds great.... That is a decent number, given the fact that all these "Children" are limited to "One Parent" license/account…
    4. To make life easier, I have started the "Trial Period" (8 days) and am happy to see more detailed reports in the tabs/categories and other features as well. It is great to have a centralized view of all connected clients….
    5. Notifications are still puzzling at times..... there is some delay in reports getting broadcast to the "Listening" parent browser..... If I go to other tabs and then come back to the internet "Reports" tab, it shows the latest reports.... Maybe the Push/Pull cycle is not happening at short intervals…
    6. For the first time, this is a bit tedious as it would mean manually entering 15 or 20 URLs to each "Profile". 

      This is also why I was searching for an option to import/export of these lists.... just like the  “My Kaspersky" website allowing exporting "Summary" to a CSV file.
         
      We could export common URLs/entries from one child and import into the other child. Unfortunately, it is not available now...

      6.1.   I am using a Free utility extension for FireFox browser called "BlockTube". Please ref attachments 1 and 2. I am sure it wouldn't be a big deal for KSK tech team to implement these as they already have the permission(s) to inspect all the data moving to/from the devices.... I am checking with my friends who are using other tools at home.…
      6.2. Does the "Full" premium version allow the user to "Allow/Block" YouTube Channels and/or Keywords"?
      6.3. Refer attachment 3. Would appreciate your views/response. From my trials, it blocked the domain “YouTube” and it was not pretty😥  with the “Customers”….😞
    7.    Thanks for the inputs on this feature. I am sure it will come handy....

    Thanks again and have a good one..

     

  6. Thanks a lot for taking the time to review this…. Appreciate it much.

    As I am from the old “Norton Internet Security and McAfee Internet Security” days, I posted my initial query here…

    Then I found the KSK group……. As we are discussing various features and questions about KSK in the other group for KSK, I would like to continue with that thread and not duplicate those here…

    I will be posting more updates in the other thread soon…

    Thanks and have a good one...

  7. As an addition to Items 1 to 6, I spent some more time on the https://support.kaspersky.com/KSK/Win1.5/en-US/136532.htm page and collected the following items (attachment/image).

    Options not available in “FREE” edition

    The 2-nd item is of interest. Based on my review of the “FREE” edition for the past 2 days, my understanding is that the “FREE” version shows ONLY “3 of the Frequently visited websites”.

    Maybe, the “PREMIUM” version will allow us to “View reports on all websites visited by your child”.

    Your views will be appreciated.

    Thanks and have a good one.

  8. For Item-7 in my original list, my apologies, I must have overlooked the error message. I tried it again and I was able to add URLs separately and without any errors….

    Actually, in certain cases, it would be helpful to apply certain URL rules to all “Kids” in this “Main Account” without having to go through each and every profile separately. Is that possible?

     

    For Item-8. It can be considered “Closed” as you have explained the “Notification/Bell” option in the “Dashboard/Portal”.

     

    For Item-9. It is almost closed as the counts 100 and 500 are good enough for a decent group. If you receive any response from the team about the “Free” version your feedback will be highly appreciated.

     

    For Item-10. Thanks for the response. Please treat that as closed. We will make a decision as soon as we review the remaining items.

  9. KIS Version                  21.3.10.391 (g)
    KSK    Version             1.0.5.9806(I)/202106
    Windows Device-1     Windows 10 Home (64-Bit) - 20H2 - 19042 (Parent and Child)
    Windows Device-2     Windows 7 Pro (64-Bit)  (Parent and Child)
    Mobile  Device-1        Redmi-Y3 Android 10  (KSK Child)
    Mobile  Device-2        OPPO-A83 Android 7.1.1 (KSK Child)


    ===============================================================================
    Thanks a lot for the detailed response for each an every item, within a short period of time. Your time and efforts are much appreciated…..
    My apologies for not providing device config details earlier…. Is there a way to make this a part of my profile in the account settings? If so, I would save it there….
    Do let me know if any additional details will be helpful for you/other users to help me better.
    As for the individual items, I had to spend some time and go through your detailed steps to find some of the information, hence the delay. Thanks again for the clear instructions.


    To make is easier for tracking, I am thinking of addressing them one or two at a time….

    Item-1. The summary I am referring is the one displayed in the online portal “My Kaspersky”.
    To summarize, the browser history in the “Child Device (Laptop)” shows more entries in its local version. However, when I login from another laptop into “My Kaspersky” this “Summary” shows ONLY 3 websites visited by one user. I am not sure if I have not enabled some setting to show more entries here or if this is a feature of the “Free version” or if there is some other page/tab where I can view all the pages/sites visited by a user. Please refer attachments related to “My Kaspersky” views….

    Top View of “Summary” for a child
    Bottom View of the “Summary” for a child

    When I reviewed your response for Item-8, I realized that I had missed this feature altogether. Thanks for pointing this out. I found this under the “Notification/Bell” icon and found messages that give a clear picture of what the user was attempting to do. Also, we are able to specify further action “Allowed/Forbidden”.
    But, I am afraid, this notification area is showing messages that pertain to violations, I believe. Can we configure it to show all site visits?

    “Notifications” feature and actions

    To avoid confusion, I think it would be easier to move to other items after closing this topic.

    Thanks in advance for your time and help.

    Have a good one.

  10. This community framework has been very helpful and informative….. Great job...

    As mentioned in my previous posts, I am a newbie and please let me know if this should go to customer/tech support or some other forum/community and I shall be glad to jump over to that place…

    We are using KIS in Windows 7 and Windows 10 laptops and “Safe Kids” Free version in two Android phones…. all connected to one KIS Online account.

    1. Based on what we have observed in the account so far, the “Summary” tab in the “Kids” group shows some entries in “Frequently visited websites” and some keywords in the “Search Queries”.
    2. Is this updated “Real-time” or is there a lag in updating these entries?
    3. Is there any difference between “Free” and “Premium” versions in showing entries in the “Summary” tab?
    4. We understand that the “Premium version” will give more detailed reports about the “Sites visited”. But is there any limitation in the free version on the number of entries shown in the “Summary” page?
    5. We have been using “Browser extensions” like “Youtube Watchmarker”, “Block Tube”, “Block Site”, “Leech Block” to implement some monitoring, but they are prone to be deleted/disabled easily. Also, the “History” reporting extensions rely on the “Browser’s history” data. If the user deletes the “History”, then there is no way to review the history details. We believe “KSK” keeps track of its own version of history in a separate repository for a significant amount of time (Days/Months). Is that a safe assumption?
    6. Glad to see most of these features packed into KSK module. Right now, the URLs that one would like to “Blacklist” or “Whitelist” are entered manually and one-by-one….. Is there any way to provide a text file that contains “URLs” and add them to KSK?
    7. I tried to add a URL to one child and it said “The URL is already added to the list”….. Actually that URL was already added to another child’s profile in the KIS online portal. Is the URL list maintained for each child separately or will adding a URL to one child’s profile be applied for all the children?
    8. We haven’t opted to try the “Premium Trial” so far…. However, is there an option in the “Premium” edition where a parent is allowed to review the URLs visited and click on a button to “Allow/Block” that URL?
    9. I understand that the “Premium” version has a big number for the “Kids” that can be linked to a “Parent Account”. Is there a limit on the number of “Free” “Safe Kids” that can be linked to a KIS license?
    10. If the premium version is capable to handling many of the needs, we would be in favor or purchasing a license. As our KIS is a 3-year license, is there a package to buy a 3 year “KSK” license too?

    Apologies for the long post…. and thanks in advance for your time and help.

    Have a good one...

  11. Thanks a lot for the quick followup and help with the answers. It was very helpful and we appreciate it much. The reference links to setup Parent and Child account were very useful and informative.


    I have a few followup questions…. They belong to “KSK Features and options”… I shall create a new topic for those queries….

    Thanks

  12. Greetings. I am a newbie to Kaspersky. We are using “KIS 3 devices 3 years” license that is valid until Dec-2024. This is for home use and help manage laptops (Cousins in same house)

    The PCs are shared between parents and children. They have separate Windows 7/10 user accounts. Therefore managing KIS on the laptops are fine.

    We also share mobile (android) devices with children as they only need it for a couple of hours per day to get some updates from their school WhatsApp groups.

    We are using the “Free” version of “Safe Kids” and still in the early days of exploring the various features….

    Wish we had known about Total Security earlier…… It has “Safe Kids”, right?

     

    We now have a few queries….

    Is it possible to have “Child” and “Parent” mode of “Safe Kids” in one Android device?

    Parents can enable “Child Mode” when the children are using the “Mobile” and “Parent Mode” when the device is returned to the Parent.

    Hope I have made it clear… Kindly let me know if additional details are needed…

     

    Thanks and have a good one...

  13. Thanks a lot for the quick followup on my query. It is much appreciated…

    I reviewed your suggestion and understood the steps.

    Meanwhile, I was curious to try the “Free” version of the “Safe Kids” module and found some interesting features in there. The “Site-restrictions” feature is provided as part of the “Safe Kids” module….. I will try that in the next couple of days and post my responses here… In case someone is interested in implementing such a rule, please do install the “Safe Kids” module...

    From what I read, the “Premium Version” might have more to offer, I believe.

     

    Thanks again and cheers!!!

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