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kid_dusty

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  1. Finally, I fixed it. I reinstalled the KPM a few times and It worked.
  2. Hello @kid_dusty, Welcome back! Before making the Master password change was KPM backup run? Looking at the images below was Forgot your main password selected in 1. or 2. ? Before changing the Master password, was Sync passwords and data across all your devices with Kaspersky Password Manager installed checked → image 3 ? Log a case with Kaspersky Technical Support, use Connectivity issues, App fails to sync with MyKaspersky template→ image 4; Support may requires Traces, Logs & other data, they will guide you After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will be in touch, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in their MyKaspersky account. Please share the outcome with the Community when it’s available? Thank you🙏 Flood🐳+🐋 Resources: Read before you create a new topic! Thanks for the reply. 1. Yes, I did. I created a backup file. 2. Both are selected. 3. It’s checked. 4. I already log a case, but I’m going try it again as you’ve said.
  3. I recently changed my KPM’s main password by using the web version. When I try to log in to KPM by using the new main password, It says “data on this device is out of sync, to sync your data, enter the old main password set on this device” It doesn’t sync when I enter my old main password. When I go to “Sync your vault” option, It asks for my new Main Password. It’s says “Data synced successfully, from now on, use the main password to unlock the vault” But when I click done, It doesn’t go anywhere. If I have to go back from there, I have to lock the vault and log in again. How can I fix this issue ?
  4. Hello @kid_dusty, Kaspersky Total Security (KTS) includes Kaspersky Password Manager (KPM) PREMIUM. With KPM Premium there is no limit. to stored data: KPM stores the following types of information: Logins and passwords for websites and applications Bank card details Documents Addresses Text notes ⚠ Note: For your own security, Kaspersky doesn't store your MASTER password on any of your devices or in the cloud. Kaspersky recommends you memorize your MASTER password, or write it down and keep it safe; it can't be recovered if forgotten. There is no way to access your password locker or your data without your MASTER password – if you lose it, you’ll also lose access to your data. Thank you🙏 Flood🐳 +🐋 Additional resource: About Kaspersky Password Manager Data types protected by Kaspersky Password Manager How Kaspersky Password Manager protects your data Perform common tasks Tutorial by @Danila T. Read before you create a new topic! Thank You So Much. I think I got my answer.
  5. But it says “Premium Version is Active” on lower right corner of KPM.
  6. Hi, I’m using Kaspersky Total Security. How many passwords can I store in my Password Manager ? Does Total Security come with Premium Password manager or Should I purchase it separately ?
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