[KART crashed]

17 minutes ago, Vasily Burov said:

Hi, @posapiano and @dhyogo!
 

Please make sure that the %userprofile% system variable is set in the system (you can do it by executing "set %userprofile%" command in the command prompt). If not then you must create it. After that please check if the "%userprofile%\Downloads" folder exists and if not then create it (execute "set pth="%userprofile%\Downloads" && mkdir %pth%" command in the command prompt). When all these checks is done then start the product.

Thanks.

 

Thanks for your hard working man !

But I have to say : this bug should not be there , that was so ...

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Best Regards , Merry XMas .

[KART crashed]

13 hours ago, Vasily Burov said:

Hi, @KasperskyFans10086!

Thanks for your message. What your actions in product led to this problem?

Thanks for reply :

I did nothing but KART auto updated to ver 6.1 , after reboot PC , kl_gui.exe crashed .

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Btw : if I don't have account of "my kaspersky" to bond with K-forum , I will not be able to login K-Forum again anymore ... that was so ...