Kevin Lee
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Posts
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@Flood and Flood's wife Thanks for your explanation. If I use the wrong download point, KTS should cancel this location, instead of giving me another download point, this is KTS's website, not another third-party download point. But what you mean seems to be stating that it's all my one-sided problem. Okay, if that's all my problem, it doesn't look like I'm fit to continue using KTS. Sorry for wasting your time, thanks.
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@Flood and Flood's wife I download here https://www.kaspersky-member.com.tw/download.php If this is the major problem, KTS should actively update the version But until now, I can't be sure what is the root cause about my trouble
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@Flood and Flood's wife Thanks for your information I do not know about version 21.2.16.590 (c) is newer or older, just download from KTS website Sure! I follow your instructions to un-install and re-install I still download version 21.2.16.590 (c) from KTS website to re-install
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@Flood and Flood's wife Please check that I used this version 21.2.16.590 (c) I have two Notebooks, one has this trouble and the other is normal Un-install and re-install was done, but can not fix this trouble Re-install Win7 without KTS, webcam is work Re-install KTS, , webcam is no problemI still have no idea what’s wrong, I have to think about whether to continue using KTS or not..
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@Flood and Flood's wife Sorry, I'm not an expert on KTS, so maybe I didn't make it clear. I saw the black screen I have searched and read related topics, but can't solve my problem In KTS Reports, no any web camera events I have two NBs, one has this trouble and the other is normal My Win7 NB been shutdown & restarted many times, but not help Same problem on both browsers (Chrome and Firefox) The major app is Google Meet, but other app also fail I have checked KTS, Settings, Even webcam protection ON or OFF, I always got the black screen
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At first, I used the web camera normally on win7, but after installing the 30-day trial version of Total Security, there is no output from my web camera, but the web camera's self-check is normal, why?