keithT

Thank you for your reply. Yes, I was seeking to cover both machines, the original for a month and the new machine to continue thereafter. But if that's not possible as you say, then I will have to transfer my licence to the new machine only. I may ask someone to do this for me, as I have never done it before. I wouldn't want to mess things up. I do have an engineer who built my original PC, so I will ask him if he can do this. Thanks for your help and for the links. Keith

Thank you, Flood, for your reply. I understand and maybe if it's possible I will delete it from my PC and reinstall it on my laptop to take advantage of my remaining 9 months. That seems to be the only way round it. As I have had an account for a long time I would like to keep that going, again, if possible. I will upgrade to the new version when the need arises, next September. Thanks...Keith

Hello, I can't remember when I last came into the forum but I have been using Kaspersky UK for a long time. Anyway, I recently had reason to contact them to take me off of the renew list because I will soon be moving over to a laptop because my long standing PC is coming to the end of its life. I have contacted Kaspersky again to tell them of my decision to continue using their KIS product but have not heard back from them in over 48 hours. I have 9 months left to go on my current arrangement—version 21.3.10.391 (i) and would like to transfer this to my Win 11 laptop from my Win 7 PC. However, I need to also keep it on my PC until the final changeover, possibly a month or so, to finish transferring the rest of my files. The thing is, my licence is for one device. Would it be possible to upgrade it to two devices for a small amount of time. As I say, I am still waiting for Kaspersky to get back to me. It seems their 24/7 system isn't working for me. Any thoughts on this would be helpful. Thank you in advance. Keith.