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KC Baum

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  1. Thanks for the response Flood but I am not able to find the file C:\ProgramData\Kaspersky Lab\AVP21.3\Report\ mentioned above. Can you please recommend another option? Thanks. KC
  2. I use AOL Desktop Gold for my e-mail. A few days ago the gold app would not launch. After trying many remedies, I turned off the Kaspersky protection and tried again. To my surprise, the Aol Gold app did launch finally so it is obvious that the Kaspersky app is blocking the launch. And after I get the aol gold app running (works fine) I then turn the Kaspersky app back on while using it. To my surprise once again, the text in all my inbox e-mails is blank so once again the Kaspersky is doing this. If I shut the Kaspersky off again, the e-mail text reappears! So please let me know how I can fix this as its very frustrating. KC Baum
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