I have the same problem. Requests appear as a notification on ios and android app, but when clicking on the notification, the app shows no child requests. The only way to respond to the request is to go to My Kaspersky online and wait for the page to load (which takes long). Then the requests shows, and I can choose to allow or deny. Another problem is that requests can only be made from windows pc’s (after time has run up), and not from android devices. The button or option is simply not there on android. It just says ‘time has run up’. (Child’s) android, operating system & version? Sony Xperia T (LT30p), LineageOS 15.1-20191017-nightly-MINT (android 8.1.0) (On child’s device) KSK version ? 1.27.0.1591 (Your) device name, operating system & version ? Iphone SE ios 13.2 Is KSK licensed or free version? licensed till 15/2/’20 What KSK Notification settings are configured ? (image 1) all Is KSK Time Limit or Statistics set ? (image 2) Time limit Do you use your MyKaspersky account to manage KSK? I do because otherwise I cannot answer requests, but prefer using the app to manage KSK Has “Request for more time” alert to child, ever worked? It works, but not without the workaround by opening MyKaspersky online (Android) what Push & Notification settings are enabled? push to mobile app parents, all notifications enabled