[Browser showing "Connection Not Private" after activating Kaspersky Safe Kids local agent]

Browser showing “Connection Not Private” after activating Kaspersky Safe Kids local agent. They are back to normal after disabling agent

 

Please forward my question to your Engineering team -- they may know the answer pretty quickly.

 

Environment:

• Mac OSX latest version
• Macbook Air 2018
• Chrome latest version, Safari latest version
• Kaspersky Safe Kids, no other Kaspersky product installed/purchased

Behavior:

• After logged in to my account from the local Kaspersky Safe Kid agent, immediately both browsers (Chrome and Safari) showing many websites as “Having Not Private” connections, e.g. taking too long to get certificate
• This is not limited to just one browser
• This happened only after Kaspersky Safe Kid is turned ON
• If I “Paused” the agent, the error messages are gone, and everything’s back to normal. Once I resumed, the same behavior happened

Likely factor:

• Recently, I had to reinstall Kaspersky on my Mac
• This behavior only happened after the re-installation

 

Please forward my question to your Engineering team -- they may know the answer pretty quickly.

[Cannot browse some website]

This problem is happening on my Mac today.

 

Mac OSX version 10.15.7

Chrome is up to date, so is Safari -- “Not private connection” happens in both browsers

 

The problem goes away ONLY after I uninstalled AND disconnected Kaspersky (from web portal). In fact, after I disabled the client, this problem goes away too.

 

So I am pretty sure this is caused by Kaspersky software.