[OS completely unresponsive after installing Kaspersky for Windows Server 11 and rebooting]

Hi SIDDHARTA and MilanBortel.

 

I have resolved this by restoring a backup but here are 2 things I noticed:

 

1. It's not the installation of Kaspersky version 11 that breaks the server, but the deinstallation of the previous version
2. It corrupts or breaks a TON of drivers. I managed to get into Device Manager and saw that none of the drivers were recognized anymore.

 

I was not able to resolve this and instead opted for restoring a backup.

[Question regarding Exchange vulnerability detection]

Hi Vimaro,

 

Thanks again or your reply. I can confirm we are running the latest version 11.0.0.480

 

I will try contacting my reseller but can you please help me verify whether it is normal behaviour that there is no Exploit Prevention module present when viewing a client with an installed version of Kaspersky Security For Windows Server 11 from KSC?

[Question regarding Exchange vulnerability detection]

Hi Vimaro,

 

Thanks for your response!

 

Exploit Prevention: Provides the ability to protect process memory from exploits. This feature is implemented in the Exploit Prevention component. You can change the component's activity status and configure process memory protection settings (https://support.kaspersky.com/KSWS/11/en-US/146653.htm).

 

 

So I checked the modules for our servers protected by Kaspersky for Windows Server using our KSC and I can’t even find the “Exploit Prevention” module. Only Real-Time Protection, Anti-Cryptor

 

and Network Threat Protection.

 

Our servers are licensed using Kaspersky Endpoint Security for Business Select edition.

 

Am I missing something?

 

[Question regarding Exchange vulnerability detection]

Hello,

 

I have a question regarding the new HAFNIUM vulnerability found in Microsoft Exchange on-premise products.

 

Kaspersky says they detect this virus with Behaviour Detection. However, as far as I can tell - Kaspersky for Windows Server versions 10.1.2 and 11 do not have this module (or atleast not by that name).

 

How does the Windows Server line of anti-virus products detect this?

[OS completely unresponsive after installing Kaspersky for Windows Server 11 and rebooting]

Hi

 

After installing Kaspersky for Windows Server 11 on a physical Hyper-V Host running Windows Server 2016, the server has become completely unresponsive after reboot.

 

The server will get to the Windows login screen (Where you have to press CTRL+ALT+DEL) but mouse and keyboard inputs are not detected. Also, the network card is shown as disconnected (though it is not) so I cannot RDP to the server. It is like no drivers are being loaded at all.

 

iLO or other remote tool inputs are also not detected.

 

Going into Safe Mode yields the same result - no input detected.

 

Is there anything I can do to get onto the server and uninstall Kaspersky? Something like a bootable OS environment that has access to Kaspersky?

[Kaspersky Endpoint Protection 11.2 - "Subscription status is outdated and needs to be updated"]

Hello,

 

We have recently switched to Kaspersky Subscription Model for our Endpoint clients. All went well but now I see a lot of "subscription status is outdated and needs to be updated/refreshed” notifcations when I log onto the clients themselves.

 

There are too many clients to follow the Update subscription status guide as this is manual work per client affected and it does not seem like I can see or update the subscription status using our Kaspersky Security Center 12 interface.

 

Technical specifications:

We run Kaspersky Endpoint Security 11.2.0.2254

Kaspersky Network Agent 11.0.0.1131

Kaspersky Security Center 12.0.0.7734

 

Hope someone has experience with this issue!