jyleecpa
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Posts posted by jyleecpa
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Is it safe to attach the log file here? does it contain any personal information or any information that hackers can use to get into my device? I have never uploaded to cloud. If cloud is required, please provide quick summary. I cannot read everything in the guide just to upload to cloud.
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- Issue began today for all devices and I didn’t manually update anything recently for all devices.
- Total 7 office desktops and 1 home desktop
- 6 Windows 10 Pro, 2 Windows 7 Home
- KIS version is same on all
- GSI & Windows Logs is currently running. I will attach the file here once its finished.
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KIS 20.0.14.1085(f), Windows 10 Pro 64bit, Chrome with KIS Extension On
When I try to access Gmail, I get below message on the bottom of the screen and I’m stuck there forever. This happens with all the desktops in my office and home. I can access other Google products such as Google Calendar and Google Drive without any issues.
Waiting for gc.kis.v2.scr.kaspersky-labs.com
If I pause protection from KIS, then I can access Gmail.
Reinstalling did not fix problem.
Unchecking “Traffic processing-Inject script into web traffic..” or Checking “Do not scan encrypted connections” in the Settings-Network did not fix the issue.
How should I fix this? Because this is happening to all desktops in my office and home, cause of this issue must not be desktop specific problem.
Please help!
Moderator: Moved to the correct forum.
Cannot access Gmail [MOVED]
in Kaspersky Small Office Security & Management Console
Posted
I sent link to you via PM