Jump to content

jvenkatesh

Members
  • Posts

    2
  • Joined

  • Last visited

    Never

Reputation

2 Neutral
  1. Hi @FLOOD , Here are the details requested. OS: Win 10 Pro 64 bit Version: 1909 Build: 18363.720 Edge Chromium Version: Version 81.0.416.53 (Official build) (64-bit) Kaspersky Version: KIS 20.0.14.1085 (j) Kaspersky Protection Add-on: Got Installed yesterday. dont know the version. I am facing the issue only from yesterday. I have removed it from chrome . Even now, when I visit gmail.com or my work related websites, I still face the same issue. Edge Chromium is waiting for me.kis.v2.scr.kaspersky-labs.com. Gmail wont even load. Here is the log from browser console: “DevTools failed to load SourceMap: Could not load content for chrome-extension://bbcinlkgjjkejfdpemiealijmmooekmp/sourcemaps/onloadwff.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME” Hello @jvenkatesh, Welcome! Please tell us: 🅰 1Operating system name version & build? 2Edge Chromium version? 3 Is Kaspersky Protection extension installed? If “yes” please tell us the version? 4 If the Kaspersky Protection extension is disabled, does the GMAIL or worksites /me.kis.v2.scr.kaspersky-labs.com issue resolve? 5 Is the domain me.kis.v2.scr.kaspersky-labs.com the same? 🅱 1 Please replicate the GMAIL or FACEBOOK/me.kis.v2.scr.kaspersky-labs.com issue, please capture the browser log, follow my image below: Note1: the image is for EdgeChromium, the other Supported browser have the same Console Log Note2: because .log files will not upload to Topics, it’s necessary to change the file extension to .txt, then attach📎 the file to your reply please? 2 Please replicate the GMAIL or FACEBOOK/me.kis.v2.scr.kaspersky-labs.com issue, open KIS, select More Tools, select Reports, select Detailed Reports, select All Events, select 24hrs, select Export, save the Report as a .txt file, attach📎 to your reply please? 3 Please run a GSI & Windows Logs, attach📎 to your reply please? Please post back? Thank you🙏 Flood🐳
  2. I am also facing same issue. I cannot access gmail or any of my work related websites. I am using Edge Chromium and I am on KIS 20.0.14.1085 (j). Please help me resolve the issue.
×
×
  • Create New...