I ‘ve change the sync method to google firebase cloud. One of devices stoped to respond. I guess it cannot sync to new server. Unfortunetaly i've delete it from mobile devices on my KSC. So i am unable to uninstall kaspersky endpoint security for mobile from the device or reinstall with new certificate. I have no backup. Is it possible to add device manualy to KSC ? Device is not blocked but cannot sync - error :
“Receiving and sending data is not possible during sync “
Unistall button is grayed out I have no One time code.
Security center 12 - deleted mobile device
in Kaspersky Endpoint Security for Business
Posted
Hello.
I ‘ve change the sync method to google firebase cloud. One of devices stoped to respond. I guess it cannot sync to new server. Unfortunetaly i've delete it from mobile devices on my KSC. So i am unable to uninstall kaspersky endpoint security for mobile from the device or reinstall with new certificate. I have no backup. Is it possible to add device manualy to KSC ? Device is not blocked but cannot sync - error :
“Receiving and sending data is not possible during sync “
Unistall button is grayed out
I have no One time code.