jpgoelz

Support really tried everything to solve my problem. I work in IT, so we were able to try some advanced approaches to solve the problem, but unfortunately without success. After 15 emails in both directions, I was offered to switch to a KIS subscription with a 50% discount. Also they... created proposal 5463742 to add the possibility to turn off the virtual keyboard in Kaspersky Antivirus, as in Kaspersky Internet Security and Total Security. and gave me a 50% discount for KIS if I wanted to switch over.

I got a reply from support: Dear Customer, Thank you for contacting Kaspersky technical support. This key combination launches the Kaspersky on-screen keyboard. Unfortunately, you cannot change the key combination for the on-screen keyboard, but you are welcome to disable this function by going to the Kaspersky application under: Kaspersky main window -> Gear bottom left -> Advanced -> uncheck "Open on-screen keyboard with Ctrl+Shift+Alt+P" and save the setting. Thanks a lot. However, this option does not exist (the only option is hardware virtualisiation): I was not able to respond in time due to the holidays and the ticket was closed. So, I have reopened another ticket and will update you with their response.

Thank you @Flood and Flood's wife! I have submitted an inquiry via the route you suggested and will post the outcome. However, I don’t know if the quote you posted actually applies. While in KIS there is a way to disable the VK, I could not find a similar option in KAV. I could acutally not find any options regarding the VK.

Hello! At work I am using a software where I frequently have to use the hotkey Ctrl+Shift+Alt+P. On my private machine however, this hotkey is blocked by KAV. How can I disable or change the hotkey? I am using KAV 21.3.10.391 (g) on Windows 11 (21H2, Build 22000.376). Thanks!