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JPEKaspersky

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Everything posted by JPEKaspersky

  1. Hello @JPEKaspersky, You’re most welcome☺ ! Correct, it was logged August 2020, we also think it was fixed earlier, however TS have waited until 18th August 2021, to advise. Thank you🙏 Flood🐳 +🐋 Hello @Flood and Flood's wife @Flood and Flood's wife , you are right.👍 Best regards🙏
  2. Hello @Flood and Flood's wife It's a bug that I noticed a long time ago was fixed.👍 Thank you so much for reporting to me @Flood and Flood's wife 🙏 Best Regards
  3. Thank you @Flood and Flood's wife for the feedback provided and especially for your effort in solving this case.👋 Thank you very much for your reply and for keeping me informed.👍 Many greetings🙏
  4. Hello @Schulte Thank you very much for letting me know the new database date.👍 I am very sorry for my lack of patience (unfortunately my fault).☹ I already thought it was the new patch, but as it took 19 hours I was getting apprehensive despite the explanation that @Schulte had already given me on this subject. I wish you a good night's rest and once again repeat my apologies for being so boring.🙏
  5. Hello again. Everything remains the same. It will be a bug in my system because today I received the patch (e) or there was no update yet. I am very sorry for my insistence but I am already getting worried. Cordial greetings.
  6. Hello @Flood and Flood's wife Thank you for your prompt and friendly reply.👍 Best regards🙏
  7. Good afternoon and sorry to come back to this subject. Does anyone already have an answer from TS?. Today again there is a big difference between database distribution and local time (CET-1)😥 Thanks for any information given.🙏
  8. Hello @Schulte Thank you for your understanding and kindness in explaining to me the entire process that I did not know about.👍 Once again my thanks.😃 Let's wait for the TS response then. Have a restful night.🙏
  9. But I have database distribution time 9.48 AM CET-1, 23:41 local time (automatically update)
  10. hello @Flood and Flood's wife again👍 But the time you're showing me was the one you gave me in the morning(15 hours ago). Sorry for making this observation.🤔
  11. Good night👍 Another day for more than 10 hours without updating.😥 Gives a false sense of security🙄 Best regards
  12. Hello @Flood and Flood's wife 😀 I updated the database this morning.👍 In the figure is the date with a difference of a few hours (today 09:48 AM at 13:05 PM local time). Thank you very much @Flood and Flood's wife for your interest and notice.🙏 Best Regards.😉
  13. Sorry for repeat the aswer two times and write em portuguese. Hi @Flood and Flood's wife Thank you for contacting technical support.👏 That way we'll find out more details.👍 Thank you for your magnificent interest in this case.🙏 Good night and good week to @Flood and Flood's wife family and friends.😄
  14. Oi @Flood e esposa de Flood 😄 Obrigado por entrar em contato com o suporte técnico.👏 Assim descobriremos mais detalhes.👍 Obrigado pelo seu magnífico interesse neste caso.👍 Boa noite e boa semana para @Flood e esposa de Flood família e amigos.😄 Best Regards
  15. Thanks again @Flood and Flood's wife 😃 It's a matter of waiting, although Kaspersky's database gives the impression that we don't live in a dangerous digital universe with so much spacing in the database's distribution dates.🤔 A happy weekend to you and your family.👍 Thanks for always being ready to put up with me.🙏
  16. Good afternoon gain and sorry for returning to this topic. Today it is again without updating since 00:23 AM (CET-1, 14:23). This situation has become repetitive in recent days. Thanks for any info.
  17. Thanks @Flood and Flood's wife for you always being so patient with me. I just updated the database (CET-1). I updated and changed the date and time of the database.👍 Thank you so much again.🙏
  18. Good Morning. Even today the first update of the day refers to almost 12 hours late (01:08AM CET-1) . JP
  19. The same here.👍 Thanks for your interest in my question.😉 Good rest tonight @Schulte 🙏😴
  20. Thanks @Schulte for your response.👍😉 I was finding it strange.😮 Good night to you.🙏
  21. I find that my KIS 21.31.0.391(d) has stopped at 7:04 am (CET-1) when it is my local time at 9:50 pm. Are there any problems with Kaspersky servers? Can anyone tell me if you are in the same situation? Thank you very much.
  22. Hello @Flood and Flood's wife again.🙂 My database distribution time is 02:06 AM (CET-1) Thanks for your response.🙏 All the best for you and your family.👍
  23. Updated now to 20:18 (CET-1). I've never seen KIS do such large database dumps without changing the time (strange for me).🤔🙄 Grettings.
  24. Hello friends. Sorry again but I have the following doubt: KIS 21.3.10.391 (b) is stopped at 11:16 AM (CET-1 timezone), but after that as the image capture illustrates the updates have been large and the database distribution time has not advanced. I am grateful for any clarification. Sorry, for my English. JP
  25. Hi @Schulte Good news.☺👌 Thank you very much for your interest in my question.🙏👏 Cordial greetings to you and all members.👍
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