JPEKaspersky

Hello @Flood and Flood's wife . Thanks for your confirmation reply.🙏

Hello, Good Day. After an atypical Sunday with regular updates, today we're back to the same thing, ie no database updates for more than 10 hours.

Hello @Flood and Flood's wife how are you? Confirmed on my part too. 👍 Grettings.🙏 JPE

Thanks @Flood and Flood's wife for your answers. I now have the following information as per the image: Let's see how the day goes. Best regards.🙏

Hello @Flood and Flood's wife Thank you for your feedback.👍🙏 You are in the same situation as me. JPE

Goodnight. For several days I have noticed that the database update takes more than 10 hours to update. Today is another one of those days, as the image documents in my schedule (CET-1), it's 8:00 PM and the last time of distribution of the database was at 9:01 AM (with so many threats that the world currently lives ). Anyone else in the same situation as me?

Sorry @Berny , i switched you to @Flood and Flood's wife .😊 Thank you so much for your answer @Berny 👍 I'm clear.👏 Best regards🙏

Thank you very much @Flood and Flood's wife . My question is answered.👍 Greetings🙏

@Flood and Flood's wife I have an active KIS license, will it work for “Kaspersky Standard” later?

Hello @JPEKaspersky, Welcome back! Do not worry☺ ! If you purchased a box or an activation card. Thank you🙏, Flood🐳+🐋 Thanks @Flood and Flood's wife for your clarification and explanation link provided. I will wait until my country is covered. You are always so cordial.

I hope this new version of Kaspersky Standard also has the installer (setup.exe) available for those who can only buy from a retail store, otherwise I can't continue with Kaspersky after ten years in a row.

Finally updated. Thanks. Best regards

Hello community. ...And again it hasn't updated the database for 11 hours. That's a long time for a case that experts said was solved.

Hello @Schulte and @Flood and Flood's wife @Schulte , I can confirm that in the section on database information, I don't have those two options checked. Hence the difference in how your reports and mine are displayed. It is perfectly understandable.👍 JPE

Hello, Good Night @Schulte and Good Morning @Flood and Flood's wife Confirmed on time (CEST-1) Thanks again for your help. @Flood and Flood's wife I also don't have the update data as fine-grained as @Schulte Best Regards. JPE

Thanks @Schulte for your answer and for always being available! It matches my situation (I also got a 392Kb update before asking this question). JPE

Good Night everybody. Once again it seems that Kaspersky does not live up to what it said: "The last response Kaspersky experts gave, 21st, December, 2021: quote “The issue of lengthy delays in the database distribution has been fixed.” end-quote" It has taken more than 10 hours to update the database. Best regards. JPE

Good night @Schulte Received: New database at 26.01.2022, 22:32 CET - 1👍 Thanks for all the answers.👋 Good rest @Schulte for us europeans and a good day for you @Flood and Flood's wife .🙏 Best Regards JPE

Hello @Flood and Flood's wife Yes, it was the same, I contacted them and they informed me informed that it was the same time (of course, respecting the time difference between Brazil and my country). Thanks you @Flood and Flood's wife for your interest👍 JPE

Hi @Flood and Flood's wife I have already contacted technical support who have not given me much information on this matter. They always keep saying (Brazilian support) that KIS makes one or two updates a day and they don't know the case, they say to wait.😕 Thanks anyway for your reply. 🙏

Hello everybody. My database indicates that the last update was at 5:42 AM (CET-1) but I am already at 8:30 PM local time (CET-1) and the database does not update. What's up, there are no threats in the world. Thanks for any clarification. JP

Hello @Flood and Flood's wife Thanks again for all the clarifications provided.☺ JP

Thanks for the reply and Happy New Year to you too @Flood and Flood's wife I'll take the hint of your enlightening answer.🙏 Thanks, @Flood and Flood's wife 👍

Hi, again It returned to normal after a few hours and without any intervention on my part. Best regards.

Good afternoon. I have KIS 21.3.10.391(g) installed on Windows 10 21H2. The image of my offline device appears on the "My Kaspersky" portal. What is up? What should I do? Thanks for any reply. JP