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Jose

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Posts posted by Jose

  1. 13 minutes ago, Berny said:

    @Jose Welcome.

    Please submit the object on  https://opentip.kaspersky.com  and ask for Reanalyze.

    Thanks for your reply. The zip file is still zipped, is it safe to unzip it so I can upload the object? The zip exceeds the file limit on the link you have provided so I need to upload just the specific file. So please let me know if I should extract the zip file to upload the object or if is there another solution. Thanks.

  2. I just bought a course from a well-known course-providing website, and this specific course has been bought over 100 thousand times with a 4.8 or 4.9 rating out of 5 by tens of thousands. Part of this course was a zip file that had some resources that were to be used during the course.

    However, Kaspersky has detected some kind of Trojan in these files. I contacted the course provider and he assured me that it was just because the zip contained a file of very old software that the antivirus detected as a threat and no need to worry and the file was completely safe. I clicked on "Resolve" but it took forever then showed an error and after running another scan the 2 files were still there. So I don't know what to do and if the files are actually clean or not.

    Windows version: Windows 11, Version: 23H2, Build: 22631.2715

    Name of Kaspersky: Kaspersky free, Version number: 21.15.8.493

    Database release: Today, 2:44 PM

    Screenshot2023-11-24225523.thumb.png.5ec9f084310096c8f1ceab0a93f6de5d.png

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