[My child uses the internet but there is no report]

Hi all!

 

My child uses the internet but there is no report like picture. 

 

Can you help me how to fix it.

Thank you very much.

Parents.

[My child uses the internet but there is no report]

Hello Support Team Kaspersky!

I hope the team can support my case. Currently, my my Kaspersky account does not display the content of my two children's internet access.
  - The children's 2 accounts have been disconnected from view since August 14 & 16 until now, and they have not sent email reports about the banned websites that the children try to open every day.
- Other monitoring parts such as: Device usage, Applications, Social networks... are still displayed normally.

 

I hope admin will support me soon.
Thank you very much admin.
Parents.