Joliet_Tech

The issue was that remote access for configuration was disabled. I wsa on the phone with tech support for about 20 minutes before this was discovered. Once enabled, it functioned normally. I have never seen this feature in any other security product. Experience. Thank you for your help.

I am unable to uninstall the app. I get the same confirmation window and it can’t get past it. User is an Admin for the pc. Is there another requirement? Help!!!

I’m not sure what patch is installed. I have attached a screen shot. Is it (m)?

I installed a new app on my pc and I need to allow it through the firewall. In the UI, I change the protection level to ALLOW the app. I then get a screen that asks me to confirm my decision. At that point, the UI is locked up. I have to have t restart the pc to get control back. I am unable to close the program using Task Manager - I have to reboot or sign out. I have included a pic of the error. I have Office Security 7 v 20.0.14.1085 running on Win10 Home Any help would be appreciated.