[Firefox, Kasperky does not switch and open a protect browser window.]

Just a FYI follow-up on this problem…

 

I had to uninstall and reinstall KP Total Security. Once reinstalled, I reloaded the FF KP plug-in and  that finally resolved the problem. My secure sessions are now opening an a separate secure window.

 

Kinda odd why it worked in Edge, but not in FF, prior to reinstalling KP.

Thanks for the help Berny

[Firefox, Kasperky does not switch and open a protect browser window.]

Thanks Berny...will do

[Firefox, Kasperky does not switch and open a protect browser window.]

Correct...NO new window at all. No green border, just a new tab’d session...no green border there either??

As mentioned in original post...if I click the link in my Safe Money window (see below), it does open a new window with green border, but this function does not happen when linking to website directly from FF URL address bar or bookmarked link

Not a huge deal...just expect a product to work as designed (and used to work)

 

 

[Firefox, Kasperky does not switch and open a protect browser window.]

Tried it…

but did not work. Amazon & other sites in my Safe Money list still just opening in new FF tab?

[Firefox, Kasperky does not switch and open a protect browser window.]

Yes...that is version I have...

[Firefox, Kasperky does not switch and open a protect browser window.]

I’m running the latest version of Kaspersky Total Security, Firefox and Windows 10.

 

Up until a few weeks ago, when I went to a website that I had protected with Safe Money (ie. Amazon, eBay), Kasperky would switch and open a protect browser window. ...Now for reason that have eluded me...it does not.

 

If I open the Kaspersky Safe Money app (that defines which website i have chosen to use Safe Money), i see my website links, plus setting that say “open in protected browser). I click the website link from this app, the protected browser opens fine.

I also use Windows Edge browser...Safe Money and protected browser work here.

So...obviously Firefox is the problem, but I have not found the solution yet. I have not turned Safe Money extension off in Firefox .

Any thoughts??

Thx...John

 

 

[I can’t access some sites. The websites keeps trying to load me.kis.v2.scr.kaspersky-labs.com [Solved][Closed]]

Tried it too..

 

Got same as Flood…no change, no Gmail

J.

[I can’t access some sites. The websites keeps trying to load me.kis.v2.scr.kaspersky-labs.com [Solved][Closed]]

Thanks.

 

I posted same message in KS Tech Support

[I can’t access some sites. The websites keeps trying to load me.kis.v2.scr.kaspersky-labs.com [Solved][Closed]]

I have just begun (on 04/14/20) to experience this same problem associated with Microsoft Edge ( Version 81.0.416.53  ) and Windows 10.

 

I get same: waiting for me.kis.v2.scr.kaspersky-labs.com when trying to access my Gmail Account.

I can go to any other website using Edge. I do not get this problem when accessing my Gmail Accounts with Firefox browser.

 

I too tried to access via -Private viewing and was able to bypass this error. I was going to try and tell you what version of KS Total Security I have, but cannot find that info??

 How else can i help us resolve this issue??

Thx

John