john2020

Thank you for your response. I just tried to open KIS. But did not open, it was not there in my computer. When I searched C drive, no installation files were there. It was quite obvious that my computer has been infected with virus though it had KIS (with valid license, 399 days remaining). I did not remember the error, but some error it showed. The word ‘UNINSTALL’ may be wrong in my case. May be it stopped functioning. But it crashed, I don’t have proof to substantiate my arguments. But kaspersky poorly failed.

I have been using Kaspersky Internet Security (KIS) for the last 6 years. But Today something unexpectedly happened. Today I noticed that my KIS got uninstalled without my knowledge. When i was searching for KIS on ‘search bar’ it showed the icon and when I clicked on it, it showed the shortcut is not found. What the hell?? I was shocked. I did not uninstalled it, did not do anything with it. But happened to my KIS. I tried to reinstall using the setup downloaded form Kaspersky website. The installation was not also not successful. It showed some error. Later i came to know that my computer has been infected with virus. Then I downloaded Kaspersky Virus removal tool from the website and tried disinfection. I was bit skeptical the KIS itself was failed to stop the attack and utterly failed from virus infection, how could KVR will remove the virus? But It was successful and finally I managed to reinstall KIS. My doubts are How KIS was failed to stop malware attack and how it got uninstalled without my knowledge? What is the use of KIS when It fails when a virus attacks?