[Requiring unnecessary personal data to complete purchase]

On 6/12/2024 at 8:25 PM, garioch7 said:

@john10212,

Welcome to the Kaspersky Forums.  Like you, I am new here.  I have only been a Kaspersky Premium customer for five weeks or so.  I actually switched from another major paid antivirus program.  I have used many antivirus programs over the years.  I am 71.  I must say that Kaspersky is the best antivirus software I have ever used.

I was not required to provide an ID upon purchase.  I think I read somewhere here weeks ago that an ID request only occurs if there is perceived to be an issue with the validity of the account . . .

Perhaps @harlan4096 can shed some light on this?

Have a great day.

Regards,
Phil

I'm happy for you if you did not have submit your ID to them. I've been using it for almost 10 years with the same account. So by now, if I have to submit my ID over the internet, no way. It's definitely one of the best apps I used, as nowadays is hard to stay safe. unfortunatly, asking me to hand over my ID to the internet, just to use an apps that is just protecting my pc, doesnt make sense to my rule no1 on staying safe. I'm pretty happy with another Antivirus so far, and it seems to use less computer resources compared to Kaspersky.

 

 

[Requiring unnecessary personal data to complete purchase]

The moment they asked for your ID, anything that required you to hand ID over the internet. Is far from being safe to use. You don't know what they are up to. Is like purchasing a game but need your real ID to make a purchase.

For me I renewed for another 3 years, or if they had 5 years I would, and it was for 10 devices. but once they requested my ID to appprove my purhcase, It means its really bad on their side. Better switch to another antivirus and keep your privacy safe.