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Joe to Go

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    Error: Unable to Install Profile [Solved][Closed]

    in Kaspersky Safe Kids

    Posted

    I had the same Error.

    The Solution:

    You have to activate under “Screen Time” the Safari, because this Browser is necessary to install the Profile File.

    1. close KSK
    2. Go to “Settings > Screen Time > Choose the Kids Profile > Restrictions > Allowed Apps
    3. Enter the Security Code
    4. Activate “Safari”
    5. Open KSK again and install it like the Manual

    After this, it should Work.

    PS: I have a German interface, so I tried to translate it in English. ;)

    Hello  @Joe to Go,

    Welcome!

    Your translation was perfect, well done👏

    Regarding KSK, Web Activity Monitoring & Safari:

    With monitoring turned on, the app on mobile devices also automatically blocks malicious and phishing websites.

    On iOS, Web Activity Monitoring is available only when browsing within the Kaspersky Safe Kids, the Kaspersky Safe Kids browser is a component of Kaspersky Safe Kids app.

    ☢ If a child is using Safari, the activity will not be monitored☢  

    ❎Kaspersky Safe Kids protection will not be available when the child is accessing the internet.❎

    Thanks for the Feedback. This is True.

    After install the Profile, You can/should deactivate the Safari Browser again (recommanded)!

    But some Changes of the KSK Core Settings in Your Backend need to (delete and) reinstall the Profile! This is why the Certificate will be new generated. Don‘t forget to activate / deactivate Safari again.

    There is one more Thing (BR to Steve Jobs ?):

    If You want to allow an App, which is NOT allowed for Your Childs age, KSK WILL OVERWRITE Your Screen Time Settings with the Age Permission.

    If Your Child is born in 2008 and the App is allowed from 12+, it will not  Work, even if you Select „No Age restriction“ on iOS Screen Time.

    Error: Unable to Install Profile [Solved][Closed]

    in Kaspersky Safe Kids

    Posted

    I had the same Error.

    The Solution:

    You have to activate under “Screen Time” the Safari, because this Browser is necessary to install the Profile File.

    1. close KSK
    2. Go to “Settings > Screen Time > Choose the Kids Profile > Restrictions > Allowed Apps
    3. Enter the Security Code
    4. Activate “Safari”
    5. Open KSK again and install it like the Manual

    After this, it should Work.

     

    PS: I have a German interface, so I tried to translate it in English. ;)

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