jivers

I tried twice to do this last week, but failed. I wiill try again. I cannot see the image you included as it seems the link to it is broken. By the way, removing the Kaspersky picture that is on my screen cannot be done using task manager ('access forbidden').

I cant contact support, broken links, etc. I cant get rid of the kaspersky ad on my desktop. It says I have the free version but I already have a subscription. See pic. Picture will not go away, no option to remove it. Don't know whats happening.