JimByYard

@FLOOD I don’t have direct access to the Windows 10 computer, so I can’t provide any of that information. There are Application Categories configured and age restrictions applied. It is KSK premium. I can’t find any way using the iPhone parental control app to approve Microsoft Tools. When I try to use the parental control site via my browser on my desktop, either via Applications->Reports or Notifications->Kids, I am unable to make any changes for the “Microsoft Tools” app. I’ve attached screenshots of the two paths I have attempted to follow. If I go through Notifications->Kids and click the “Edit settings” button, a window pops up and disappears again without displaying any content. As you can see in the Applications->Reports screenshot, Microsoft Tools has no gear icon to allow me to make a change. That’s all I have for you.

I received a report that “Microsoft Tools” on our Windows Desktop was blocked. I went to the Settings tab to attempt to allow it, but “Microsoft Tools” is not in the list of applications. How do I allow the application?

Neither of the responses to this question address the issue. The question is, how do you allow an application in Kaspersky Safe Kids when it does not appear in the list of applications? The answer by “The Shield” at least pointed to the right application. If the application is not in the application list, there appears to be no way to add it.