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  1. Hello jiaobaoyun51, Thank you for posting back:ok_hand_tone3:. Have you added the executable or the parent folder? Have you shared the same information and images with Kaspersky Technical Support? yes
  2. Hi @jiaobaoyun51 Also, You can try to add the software in the exclusions in kaspersky: If the main window of Kaspersky application is not on your desktop, bring it up by double-clicking the Kaspersky desktop shortcut (icon) or by double clicking on the Kaspersky icon in the bottom right corner of the screen; Click on the Gear icon in the bottom left corner of the Kaspersky window; On the left side menu select 'Additional'; On the right side menu select 'Threats and Exclusions'; Under 'Exclusions' click on 'Specify trusted applications'; Click 'Add'; Pick an application from the list or click 'Browse' in the bottom left corner to manually locate the application (.exe file). Check the necessary boxes (or all of them) and press 'Add' Check if the issue still persists. Let us know of the results. Hello, the exclusion is invalid, the shutdown protection is invalid, the complete withdrawal of KSC is invalid, and the problem does not arise after uninstalling KSC.
  3. INC000010857583。Software open no response, KIS, KAV, KFA do not have this problem
  4. 禁用防护和完全退出KSC都无效!卸载KSC后完全没问题了〜〜这个问题在KSC2019就有了,换回KAV2018也没问题。INC000010752484
  5. ž装了KSC这个软件就很难登入〜这是个刷机解锁软件是个加密狗,点击登入会卡一两分钟,有时又正常〜不知道怎么回事求解答
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