JGreen

Updating the application did fix the problem. Thank you.

Ok. Thank you for your time.

To provide more information on why I’m having the problem. The bank’s website uses a pop-up style window display for the transaction list. Previously, when I printed using that web site’s print option it would format and print just what is in the pop up window. If I use something like saving the page or a screen shot then I will get the surrounding information as well and the information I’m actually needing will be too small to be legible.

Yes. In a non-green window the print works fine. It’s only in the protected Safe Money window that it gives me the error “An error occurred while printing.”

Again, this is a print option provided by the web site. There is nothing for me to save or screen shot that is useful.

I am having the same problem. I have been using Kaspersky for years and never encountered this before today. The solution linked does not help because the web site I’m trying to print from (my bank account) provides its own print option. It isn’t possible to save the web page in any usable format. This is a huge problem that will force me away from Kaspersky if not fixed.