Jean Pinheiro

Hey, Thanks for your answer! We've already opened a support ticket, unfortunately we haven't found any answer for this bug. I'm hoping to find someone who has experienced the same issue and managed to resolve it. Did you have ever seen this before?

Hey guys, Recently in our environment we have come across constant complaints from customers about having several Kaspersky icons in the Windows system tray. This is happening to us too, and what's worse, each icon is a process in Windows, there are cases where the machine ends up crashing due to dozens of these "K" appearing. I am attaching some images of the errors. We have Kaspersky Endpoint Security Cloud, Kaspersky Endpoint Security Cloud Plus, Kaspersky Endpoint Security Cloud PRO in our environment. In all versions we have this problem occurring. Has anyone come across this problem? Do you know how to resolve this? Thanks for the support!

Olá pessoal, Recentemente no nosso ambiente temos nos deparado com constantes reclamações de clientes sobre terem diversos ícones do Kaspersky no system tray do Windows. Isso está ocorrendo conosco também, e o pior, cada ícone é um processo no windows, tem casos que acaba travando a máquina devido a dezenas desses "K" aparecendo. Estou enviando em anexo algumas imagens dos erros. Nós temos em nosso ambiente o Kaspersky Endpoint Security Cloud, Kaspersky Endpoint Security Cloud Plus, Kaspersky Endpoint Security Cloud PRO. Em todas as versões temos este problema ocorrendo. Alguém já se deparou com este problema? Sabem como resolver isso? Obrigado pelo apoio!