[Issue with KES Cloud, deployment of KES 11.7 and Licensing]

After several tests, I was able to activate the patch following the next instructions:

1.- Unzip the content

2.- Open a new terminal window with administrative privileges

3.- Run the application pf9318.msp 

4.- Wait 1 hour

5.- Open Kaspersky Application

6.- Click in the button “Run Update” inside the section “Update databases and application modules” inside the “Update section”

[Issue with KES Cloud, deployment of KES 11.7 and Licensing]

Hi all,

We’ve performed a service operation on our production site and since Friday every customer of KES Cloud has the fixed version 11.7 in his workspace. So, thank you @lgratero for the confirmation that it’s working.

For customers who have already installed 11.7 and encountered this issue, we’ve started automated installation of the patch. At the same time manual installation of the PF is still possible. Please use PF9318 with install-script. It can be downloaded here:

Download: https://box.kaspersky.com/f/87e44b2fcd8642cea737/?dl=1
Password: Ka5per5ky

@Thomas Becker:

Your patch doesn’t work…. Again.
 

 

[Issue with KES Cloud, deployment of KES 11.7 and Licensing]

Any update about the fix @Victor C. ? 

 

[Issue with KES Cloud, deployment of KES 11.7 and Licensing]

BTW, the Patch doesn’t work !

 

 

[Issue with KES Cloud, deployment of KES 11.7 and Licensing]

Same problem here. Dozens of computers can’t be activated. Kaspersky we demand a solution for this problem !