So one of the laptops is now showing the data but the other is still missing. Laptop(s) operating system name, version & build? Laptops use windows 10 version 1809 (I think) KSK version on each device? Premium. I’m not sure you mean by ‘version’. I downloaded it only 4 days ago following the link sent with my activation code. May we have an image of the ‘no data available’message please? See above How is Device Use configured: 1. Statistics → 2. Warning → 3. Block ? The device is configured to block Are the devices actually synced with the MyKaspersky account? I think so… I set them up using my Kaspersky account and all the data was available for the first few days Is KSK licensed? Yes