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Jatapong

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Posts posted by Jatapong

    10% Cpu usage when open Kaspersky 'home' tab on version 21.16.6.467

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted

    10% CPU usage issue seem to be only on 4K Resolution because 1080p seem to be ok ???

    and yep i upgraded from KIS / before version 21.16.6.467 never seen this issue.


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    1 hour ago, nexon said:

    Hi @Jatapong

    1. You have older windows version 20H2 currently is latest 22H2 - Solution : install latest updates for Windows
    2. 10% for i9 overclocked (with K at the end) is no problem but understand is more than normal
    3. You installed this Kaspersky standard over previous version ? For example upgrade from KIS?

    I have Kaspersky Plus without issue (see screenshots), windows 10 22H2 latest and K Plus same version like your 21.16.6.467

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    Kaspersky randomly restarts itself(no updates happening either)

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted · Edited by Jatapong

    On 12/29/2023 at 1:04 PM, Jatapong said:

    Same issue here. Kaspersky restarted by itself since 27 Dec 2023 ... this happen 3 days in a row not sure is this related to the latest updated of Kaspersky Chrome Extension on 26 Dec 2023 because it crash when using Chrome only ?? 😒

    about_.png

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    I've removed 'Kaspersky Protection Extension' from Chrome since yesterday, the issue seem to be gone now ??
    Let see in a few days if this extension was a root cause after latest updated.

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