Jassie_Dave

I will try that. Thank you.

Hello, good morning all. First of all sorry, if I posted the wrong section. I've bought the Kaspersky Standard license but still installed with Kaspersky Internet security application cus I don't want to upgrade to Kaspersky Standard I love the old UI. But another PC (running windows 11) has been automatically upgraded to Kaspersky Standard. How do I turn off this automatic upgrade. Thanks in advance for any help that you are able to provide.

What Kaspersky version are you running? cus I have the same problem with Kaspersky plus v21.9.6.465 then I uninstalled the old one and Re-install latest version 21.13.5.506. There have been no problems so far.

OK. Thank you @Igor Kurzin for clarifying that. Have a good day.

Hello, good morning. I have the same problem. I am getting the error "Kaspersky VPN: Error Connecting to My Kaspersky" but come up at seemingly random times. I'm running Kaspersky internet Security (Patch J for version 21.3.10.391) Windows 10 I'm having with the VPN (Unlimited) 21.7.7.393(a) I really appreciate any help you can provide.

Aww not at all. I'm flattered 😁😆 Have a good day you two.

Have you tried unchecked checkboxes?

So dose this me, If i want to use this feature I need to contact Technical support.😅 Thank you so much @Flood and Flood's wife for your answer 🙂 have a good day.😊

First of all excuse my English and Happy new year to all 😊🤗 I have been using Kaspersky Security Cloud Personal on my Android 11 but the Kaspersky Security Cloud there’s no longer work so I download Kaspersky Internet Security for android instead. May i ask about the “Devices on my network feature” is it available on KIS for android. My phone : Real me android 11 KIS for android version 11.79.4.6841 Thank you.

Thank you @Flood and Flood's wife Yes, logged in My another device had KIS in “ Downloaded services” KIS first Parent Yes, buttons are responsive (link to Kaspersky’s website). Not in the first place, so I tried following your guide but the problem still persists. Can’t tell ive reached that all settings 😅 because some steps in the device's settings are different 😥

Thank you so much @Flood and Flood's wife for always helping me, answering my questions. Yes, there’s no issue with Android 9. It was working just fine before i upgrade to 10 Here is a link I have created a video of the process. https://www.youtube.com/watch?v=H0adyVb4EYY

I'm also dealing with that problem after upgrading to Android 10 last night. My Android smartphone is Realme 5 Pro running android 10.

I think that’s “Set up notifications windows? setting>>>>set up notifications

Dear, All I have been having the same issue, I need to pause protection Kaspersky to allow the playback my camera. I have tried everything with this workaround, unfortunately it doesn't work in my case cus in the Manage Applications "localservicecontrol" doesn’t exist in my system. Regards.

@Wesly.Zhang The activation code has already been added on my account but how can i check the version of the activation code, please advice Hi @Jassie_Dave Well, I go to check my kaspersky accout. But it say ’webpage is scheduled maintenance‘. If this maintenance period has gone. I will check my kaspersky accout again and tell you the method…… Regards. Okay. Thank you for your prompt reply

@Wesly.Zhang The activation code has already been added on my account but how can i check the version of the activation code, please advice

You are welcome. When done please tell us the INC number of your request you submitted to K-Lab Tech Support. @Berny My request INC000010943231 Thank you.

@Berny i will contact them later, thank you.

Hello @FLOOD 🙋 sorry for the delay in response, ive just been so busy at work. Welcome, Sorry, I haven't checked everything thoroughly in SafeMode yet. Here you go, I have tried to reset network again but didn’t solve too. I have attached the report that you requested.Thank you.

Kaspersky (e) didn't fix the problem 😥

Hello Jassie_Dave, Thanks for posting back?. I appreciate you testing. As I was updating this post, a thought snuck into my mind, "cripes, what if this makes @Jassie_Dave's entire network vanish??", I posted with some trepidation! I'm relieved you still have a network - fixed or not:wink:. Roll on October! Best regards Hahahaha thank god it went well, My network is working properly but........... you still owe me the patch "D" :stuck_out_tongue_winking_eye: hahaha (only joking) :stuck_out_tongue_closed_eyes: Have a nice day.:thumbsup_tone2:

FLOOD thanks for sharing but unfortunately that didn't solve my problem :sweat_smile:

Hello FLOOD n everyone, I have to update you all after doing the reinstalling, I have noticed that i still got KTS 2020 (c) . I have no clue how i even got that patch (d). I apologize for the misunderstanding. :pray_tone2::cold_sweat: Tech support told me "they will fix it in the upcoming patch "D" for 2020 product line in the mid of October." Cheers!:wink:

The latest patch of Kaspersky 2019 is (g) not (d). And by the Kaspersky 2019 is working correctly. I have no issue with Kaspersky 2019, i am currently talking about Kaspersky 2020 (d) because they told me the Kaspersky 2020 (d) will fix this problem but the problem still persists with the latest patch of Kaspersky 2020 (d).