[Cannot discover devices in local network]

 

Window 7 64bit

[Cannot discover devices in local network]

On 12/8/2022 at 10:09 AM, LouisLewis said:

klnagchk

On 12/8/2022 at 1:20 PM, ElvinE5 said:

this is an error, cannot establish an SSL connection, probably the certificate does not match.

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try on the client on the same path there is another utility

C:\Program Files (x86)\Kaspersky Lab\NetworkAgent\klmover.exe

 

run cmd as administrator, and go to folder

cd C:\Program Files (x86)\Kaspersky Lab\NetworkAgent\

command format - klmover -address <you server name or IP> 

for example -  klmover -address KASSRV

 

you have a server DNS name KASSER, I would recommend using the IP address ... it's more reliable that way.

the command will reconnect the client to the server and get the necessary certificate from it.

wait a few minutes for the agent to restart, check the connection with the utility again and try to send a heartbeat packet, if everything is fine the device should appear on the KSC server, possibly in the "unassigned devices" section

Hi I have similar problems some of my client pc got this problem when I open the network agent configuration, klmover and klnagchk application crash, what should I do?

 

I already tried to reinstall network agen too.