JakobFel

It seemed to resolve itself randomly, oddly enough. I was in contact with Kaspersky support and they asked me to run some tests so they could try to figure out what was up but it stopped randomly. My guess is that it may have had something to do with the page file, my power went out the day that it stopped causing the problem and after that, not only did I seem to have more free space (which usually happens when the page file releases or whatever) but the issue just stopped. Time will tell if it’ll return at any point, though.

Oh, I’d be happy to do that but I was under the impression that they don’t offer support to free users. If I misunderstood that, though, I’ll absolutely do that :)

I’m genuinely considering dropping KSCF if I can’t get this issue fixed soon because it really is making my PC very hard to use when it throws its tantrums like this.

Hi, sorry to post again but I was just wondering if anyone had any further suggestions to help with this.

Gotcha, here they are: - OS: Windows 7 Home Premium SP1 64-bit - CPU: AMD FX-8320 8-core (3.5GHz) - RAM: 16GB (2x8GB) - GPU: MSI GTX 980 (~4GB VRAM) As for free disk space, I have two 2TB drives in my PC right now. The boot drive is a Toshiba, the default one I got when I purchased this PC (and it still seems to be running pretty well, with SMART checking out and no other issues outside of this one). It currently has about 185GB free. The other drive is a used Seagate but it was in really good shape, being slightly faster overall than the boot drive when running speed checks despite saying it has more time logged via SMART. It has approximately 160GB free. I only use it for storing game data and some video files. Overall, I try to keep my drives in the blue but my Seagate is temporarily in the red due to trying out a couple different games, but I usually keep both within the blue (preferably with 200+ GB free) as I was told that having reasonable amounts of free space can ensure that load times are a bit faster. Also, I should say that my boot drive is reasonably fragmented but just like CHKDSK, running defragging (both via the built in Windows defragger and third party defraggers like Defraggler) takes far more time than I can afford to deal with right now so I usually just defragment individual games and files when necessary.

Hi, thanks for responding. I already ran through the suggestions on that thread with no luck, unfortunately. As for hardware specs, should I provide my DxDiag or just the basics? And in terms of CHKDSK, I ran that not too long ago and it took more time than I can afford to take right now… I ran it overnight and it still wasn’t finished when I woke up.

OS: Windows 7 Home Premium (64-bit) SP1 KSCF Version: Kaspersky Security Cloud Free 21.3.10.391 (f) Hi, the past couple weeks, I’ve noticed that database updates for KSCF tend to use so much hard drive activity that it practically locks everything up while it’s running the update. This never used to happen. I came to the forums to see if I could find a solution and thought I did with a thread that told me to uninstall any and all incompatbile software. This made the UI a lot more responsive and seemed to fix the update issue for a day or two. Then, it returned. The UI is still a lot more responsive since I removed the incompatible software but the update issue using heavy amounts of disk activity is still very prevalent. I had to change the update interval from automatic to every 3 hours because it was getting so bad. I’ve begun to wonder if, when running these updates, the disk is already at a heavy load and thus the updates are just failing and retrying over and over again. The reason I think this is because I notice that when I have long load times or when my system freezes on me, usually it shows KSCF running updates at 0% and a lot more often than every three hours. Is there anything I can do to fix this issue? It’s really making me question whether I should continue using KSCF. I love the features but the performance impact is incredibly frustrating. Thanks in advance for any help that can be given.

I will, thank you!

It appears that I may have had some sort of residual installation of MBAM somewhere, which may be why the issue was occurring. It just seems odd that this started only in the past few months and just suddenly got unbearable in the past couple days. Thanks for your reply, things seem to be much, much better now that I went through the Recommended tab and uninstalled MBAM!

This appears to be the issue I had… my PC reduced itself to a crawl these past few days because updates kept trying to run and failed every time and KSC itself was always really, really slow. I knew Malwarebytes had been considered “incompatible” (even though I don’t run it concurrently with KSC, I only use it as an added on demand scan layer when needed) but I never imagined it’d do that. I uninstalled it and things seem to be working really well now, though time will tell. Frankly, I love KSC for the protection and the features it offers but the fact that it artificially slowed itself down (along with my PC in general) really does make me question whether I should stick with an AV that is so petty about competing security software. It’d be one thing if I used Malwarebytes’ full features where it’s always on but I literally haven’t used it in about a year, I just like having it installed in case I pick something up that normal AV can’t take care of. Oh well, at least the issue seems to be solved for now. I will certainly be back if the issue returns though.