ISpeye

FLOOD - I’ve not logged that case; I’m trying to get this “new” installation fully operational, but thanks for the tip. harlan4096 - That is **VERY** interesting and useful. My installation of MBAN 4.0+ seems to have (by itself) turned off Ransomware protection in the Realtime Protection. And I’ve had no KIS problems since AND my backup application [a Crashplan app] is also now functioning (when it did not before). Thanks to you both.

No. I have not removed MBAM. And I’d hope someone addresses that new incompatibility quickly. These are complementary tools, and MBAM is very widespread. And turning off Real Time removes much of the functionality of MBAM. Is there a technical discussion of what this incompatibility is? Does one need only get out of MBAM temporarily to do an update? And yes, I’ll watch for repeats of this problem. Thank you.

And just now it ran OK in regular mode. Does that mean it’s fixed? Thanks

Thank you, FLOOD. Only thing I see on the incompatibility is Malwarebytes. And it’s coexisted with KIS for years. KIS update ran like a charm in Safe/Networking.

An additional thought after looking at the summary of programs: Microsoft Office 365 is partly installed. Because they are click-to-run, they operate, but they are not fully installed.

Have gone through the Update Problems list, i.e. reboot, setting time, not on battery, etc. Before reboot, after reboot, does not matter. It hangs at ~97%. Have the current version of KIS. Freshly installed (~two days). This all followed a system problem (apps not running, connecting, etc.) Ultimately I had to do a Win10 64 Pro Reset (removing applications but keeping data). The detailed update report is attached. You can see it ran for about a minute (at 7:24) to get to 97%, then stalled. The report was run at about 7:33. It probably got there that fast because I’ve run this previously and it may be using the files downloaded earlier. GetSystemInfo log: https://www.getsysteminfo.com/report/e1ddb432d0fb7b858f7b152719aaca0f