Igor Kurzin

Hi, Justine, this could be a known issue, there is a workaround that we (technical support team) can provide you via an incident (not via this forum). Please submit an incident to technical support via my.kaspersky.com and send me its number via a private message on this forum. I will provide you with the instructions.

hi, can you kindly submit a ticket to technical support via my.kaspersky.com and send me its number via private message on this forum? We would like to get some additional data to further investigate and resolve this issue.

Boa tarde, You get a notification from your Kaspersky program that https://staticset.com has been blocked, even though you did not open this site, correct? If this is the scenario you have on your PC, please submit a ticket to technical support team via my.kaspersky.com and include a GSI report (here is the instruction how to collect this report: https://support.kaspersky.com/3632). Send me a private message with the incident number.

Hi, Possibly this email is a scam message for hacked email accounts, that does not carry any real threat. We recommend to use a two-factor authentication for email account: a password + another short temporary password via mobile phone text message. To check that nothing undetected is present on this computer, please send a GSI report (https://support.kaspersky.com/3632) to technical support via my.kaspersky.com Send me the incident number via private message.

https://support.kaspersky.com/14412

Please scan new undetected files at https://virusdesk.kaspersky.com/ and then click the button "Submit for analysis" to send the file to Antivirus Lab.

Hi Will, can you please submit a ticket to technical support via my.kaspersky.com and send me a private message with the ticket number?