Igor Kurzin

Thanks for the update, checking.

Hi @I_LOVE_KIS, thanks you for the suggestion. Do I get it correctly: the idea is to dublicate the features already built into the operating system?

@darkflux88, hi, please try darkflux account again now, how will it go?

Hi @MorSe Dude, Please try this workaround: Will it help?

Hey Flood, this solution from you should work. 99%.

Hi @haroon, Hi @tiagoosilva, ARM architecture is not yet supported. Sorry.

The issue has been fixed, should not occur any more.

Проблему решили.

Добрый день, У нас не получилось воспроизвести описанный сценарий с ArcheAge. Создайте, пожалуйста, запрос в поддержку (https://support.kaspersky.ru/b2c/ru?qs=on) и укажите номер инцидента. Запросим дополнительную информацию для анализа.

Hi @scampb10, can you let us know the other incidents you submitted earlier?

Hi Berny, looks like it is the 'limitation' of the www.hepsiburada.com web site. It does not like Turkey VPN region.

Добрый день, Воспроизвел данную проблему, завел ошибку (6153554) на стороне разработки, ждем решение. Как только будут новости - сообщу.

Hello, reproduced this issue, working on a fix. Will keep you updated.

Hi @acahan1, I reproduced when connected via Turkey, no reproduction when connected via USA. Can you also try USA (and other regions) and let us know of the results?

Hi @daveblo56, Let's do some troubleshooting. - Restart PC - Press Start -> type 'Resource Monitor' -> press Enter -> go to tab 'Network' - Launch Photoshop - Make and post a screenshot of the 'Processes with Network Activity' in 'Resource Monitor'

Hi @MJ711, the issue is connected with a bug in the product, which is fixed in the latest product version (21.8). The cause is the corruption of the reports database in some conditions.

Darkflux, looks like the Kaspersky Free license is successfully activated now on both devices, please confirm.

Hi @darkflux, Thanks to Flood for highlighting this topic, we are checking, please stand by.

Has been fixed.

Добрый день, поддержка .NET 6.0 с версии MR9.

Hey, 1. Actually, it does not really matter, because the "The Kaspersky Free subscription is renewed without your intervention." (link) 2. See point 1.

Do you mind opening a separate topic as advised by Schulte? Please also include a screenshot, version of Kaspersky and operating system version.

Hi @BALTAGY, sorry for a delay with response. The code for Russia is for Kaspersky Security Cloud Free, which is for one year. The code for Egypt is for Kaspersky Free, which is for 1 month. You cannot use Kaspersky Free code in Russia, as the product has not been launched in the region yet. No errors here. Different products, different codes.

Hiya, we are on it, will fix asap.

Hi @hisan, Try this: - Open Kaspersky > Settings > General > uncheck Enable self-defence option. - Save settings > unload Kaspersky by right-click on the 'Green shield' Kaspersky icon in System Tray (on the bottom right corner of your screen) and select “Exit”. When asked if you are sure you want to exit, please click on “Continue”. - Go to C:\ProgramData\Kaspersky Lab\AVP21.3\Report - Delete content of folder. - Launch Kaspersky, enable self-defence and check.