My laptop is running Windows 10. I have a 5 device Kaspersky Premium subscription. I have installed Kaspersky on 3 devices, one of these is my laptop.
Yesterday, I changed the name of my laptop (i.e. Settings > System > About > Rename). I just checked my Kaspersky online account and see the name change has been counted as a new device. Instead of reporting only 3 devices on my subscription, my Kaspersky online account reports I have installed it on 4 devices. My laptop is reported twice.
In my Kaspersky online account, I believe I can disable a device by 'disconnecting' it. I want to disconnect the device identified using the old computer name. Before I do this, I want to make certain this will NOT inadvertently disconnect or effect my laptop as identified using the new computer name. Can anyone confirm that I can remove (i.e. disconnect) the old computers name from my subscription without it effecting my laptop as identified with the new computer name? I want my online Kaspersky account to correctly recognize that I have only activated it on 3 of 5 devices (and NOT 4 of 5 devices).
Thanks,
Ian