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Hello Flood and Flood's wife I took a gamble and simply deleted the duplicated listing. So far, no problems. My search for support led me to this forum. Thanks for pointing I qualify for a "gold butler Premium Support Service". Chuckle, as a prol, I'm not accustomed to such service and went with the tried and true (i.e. self-help forum). If problems arise because I took the gamble then I will post again. In other words, assume all is well until I report otherwise. Thanks for responding, Ian

My laptop is running Windows 10. I have a 5 device Kaspersky Premium subscription. I have installed Kaspersky on 3 devices, one of these is my laptop. Yesterday, I changed the name of my laptop (i.e. Settings > System > About > Rename). I just checked my Kaspersky online account and see the name change has been counted as a new device. Instead of reporting only 3 devices on my subscription, my Kaspersky online account reports I have installed it on 4 devices. My laptop is reported twice. In my Kaspersky online account, I believe I can disable a device by 'disconnecting' it. I want to disconnect the device identified using the old computer name. Before I do this, I want to make certain this will NOT inadvertently disconnect or effect my laptop as identified using the new computer name. Can anyone confirm that I can remove (i.e. disconnect) the old computers name from my subscription without it effecting my laptop as identified with the new computer name? I want my online Kaspersky account to correctly recognize that I have only activated it on 3 of 5 devices (and NOT 4 of 5 devices). Thanks, Ian

Hello Flood & Flood's Wife, You provided me with the answer. I had to log into MyKaspersky account from the VPN application. After doing this, I now have unlimited VPN access. Thanks, Ian

I just installed Kaspersky Premium on two computers (my notebook and desktop) , both running Win10. I was able to enable VPN unlimited on my first device (i.e. my notebook). But I cannot enable VPN on my second device (i.e. my desktop). I keep getting prompted for an "activation code" or to pay for an upgrade. What do I have to do to get the VPN working on my second device/computer? Thanks, Ian