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IanRC

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  1. Thanks, unfortunately this has not solved the issue. Thinking about it this problem occurs on more than one device. This suggests to me that somehow the database of passwords is corrupted rather than the KPM installation itself.
  2. Many thanks for the reply, I have been away. Certainly the issue repeats in Chrome and Edge. No autologin is not enabled. Oddly if I do a search for the bank within the KPM extension the bank is not found, even though it is clearly recognised as one with saved login names and passwords when the website is accessed directly from a browser. Where do I find the incident reference number. Grateful for your assistance.
  3. Most of the time password manager works fine with only the appropriate login names and passwords displayed for any particular website. However, for one particular banking website, when pressing on the Kaspersky key next to the login name field on the login webpage password manager displays virtually all the stored login names it has saved rather than the login names for that particular website. This means I have to scroll through all the other account logins to find the login name for that particular website. I have previously reported this issue to support but it remains unresolved. Grateful for any potential solutions.
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