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HUE166

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Posts posted by HUE166

  1. It’s been almost 12 days since I threw this topic on this thread. Meanwhile, I did what I could according to what the customer support team suggested.  However, even the Kaspersky support team hasn't solved my issue. And I'm still waiting for their solutions. It is a weird situation.

    Hello @HUE166

    Thank you for posting back!

    1. Is the case with Kaspersky support still open? 
    2. Sometimes support take a really long time, have you asked them for an update? 

    Please let us know? 

    Thank you🙏

    Flood🐳+🐋

     

    1. I suppose the case still open.
    2. The last email I received from the support was Dec 10.
  2. Hi,

     

    Thanks for reply.

    I did whatever I could do, including Flood and Flood's wife and Danila T. mentioned.

    But I can’t connect internet while Kaspersky VPN is ON.

    The Mac OS I’m using is the latest version called Monterey has a new feature called Private Replay that can hide IP addresses. And people say I have to turn off this feature. But I already disabled this feature in the first place. And nevertheless, the VPN still doesn't work, so I have nothing to do right now.

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