Two days ago, maybe due to a recent update, Excel crashes when I try to open any file. I thought it was Excel or Sharepoint fault and I repaired and even uninstalled and reinstalled Microsoft 365 without luck. MS forums suggested to turn off antivirus to test it, and I did it with Kaspersky, then, Excel worked normally. With trial and error, I've found that the culprit is the AMSI Protection in the antivirus. When I disabled it, Excel began to work correctly. So, currently I have this option disabled. As this option is supossed to add another protection layer, it should be active, but it's neccesary that this problem to be resolved first. Thanks in advance.
AMSI Protection makes Excel crash
in Kaspersky Free
Posted
Two days ago, maybe due to a recent update, Excel crashes when I try to open any file. I thought it was Excel or Sharepoint fault and I repaired and even uninstalled and reinstalled Microsoft 365 without luck. MS forums suggested to turn off antivirus to test it, and I did it with Kaspersky, then, Excel worked normally. With trial and error, I've found that the culprit is the AMSI Protection in the antivirus. When I disabled it, Excel began to work correctly. So, currently I have this option disabled. As this option is supossed to add another protection layer, it should be active, but it's neccesary that this problem to be resolved first. Thanks in advance.