[MS Teams only works when i disable my Kaspersky]

I didnt know that. The "software update" function is enabled but the software didn't update!

 

I cannot seem to find where I can update it from within the app.. Is there an option that I can force the update manually? or should I just uninstall and reinstall?

[MS Teams only works when i disable my Kaspersky]

4 hours ago, Friend said:

Hi, @Hmbm,
There is a suspicion that this is an old bug that has already been fixed in new versions.
Please try this solution:

• Open Kaspersky app, select Settings⚙, select General, uncheck Enable Self-Defense, select Save, select Yes - to confirm the action.
• Exit Kaspersky app - on the Windows taskbar or hidden icons, rightclick the Kaspersky icon, select Exit.
• Go to folder C:\ProgramData\Kaspersky Lab\AVP21.3\Report\ and delete the contents = all files and folders.
• Start Kaspersky app.
• Enable Self-Defense.
• Restart your computer and check the issue

Another solution: Reinstall Kaspersky Total Security antivirus without saving data

Horraay!! it worked with the steps mentioned above without the installation . Thanks very much!

[MS Teams only works when i disable my Kaspersky]

I tried that few times 😞 ... several times.

[MS Teams only works when i disable my Kaspersky]

nothing from kaspersky, i came to know that MS teams works if i disable the Kaspersky Total security by coincidence. The error message I get (always) is from MS teams: "We couldn't connect to the internet. Try checking your connection."

 

Strange this is happening.

[MS Teams only works when i disable my Kaspersky]

23 hours ago, harlan4096 said:

Being in main K. window -> Security -> Intrusion Prevention -> Manage Applications, check if there is something in High Restricted and/or Untrusted groups.

Here is a screenshot of how it looks like. It seems all good, not sure what is causing the issue!

[MS Teams only works when i disable my Kaspersky]

On 9/2/2023 at 6:09 PM, harlan4096 said:

Chek also if Teams services are in some of the restriction groups in Intrusion Prevention / Application Control.

Im not that much of an expert, if you please could guide me on how can I do that? - thanks

[MS Teams only works when i disable my Kaspersky]

3 hours ago, harlan4096 said:

Welcome to Kaspersky Community.

 

Try an Application Control / Intrusion Prevention exclusion rule for encrypted traffic for Teams exe, as showed with this example, in this case for OneDrive:

 

I tried doing that but I still get the same problem. Strange!

[MS Teams only works when i disable my Kaspersky]

Hello,

I'm unable to use MS teams, i get a mixture of error messages, most of them are related to the fact that my PC is not connected to the internet, which is of course, not the case.

I only can use MS team when I pause my Kaspersky.

I run windows 10.

 

Is there away i can fix this please?

 

Thanks