[Update shows FAILED]

Hi,

How to rectify the Update shows Last Update : FAILED but it seems that the data is downloaded and shows Finished. See screenshots attached.

The version is 11.9.0.351

 

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256) upgrade to newer version]

And Which version can be upgrade from my current 10.3.3.275 ?

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256) upgrade to newer version]

Hi, Need assistance to upgrade the caption mentioned version to newer version which is still having data update supports. Please help !

[Silent Installation of Endpoint Security 11.9.0.351 for Windows with Key file]

Hi Guys, Please advise how/where to add the key file  when running the below command line  during installation so no need to activate it manually.

setup_kes.exe /pEULA=1 /pPRIVACYPOLICY=1 /pKSN=1 /pALLOWREBOOT=0 /pSKIPPRODUCTCHECK=0 /pSKIPPRODUCTUNINSTALL=1 /S

Also, is it possible to have command line to update it after installation.

[To remove license from one computer and install it to another computer]

Hi, It is Endpoint Security 11.9.0.351 for Windows

[To remove license from one computer and install it to another computer]

How to uninstall a license from one computer and install it in another computer ? Any guideline please !

[Command line to install Endpoint 11 non interactive failed]

If using exe file instead of msi to install. how is the change in both scripts to use the license file ?

[Command line to install Endpoint 11 non interactive failed]

@Demiad, 

Thanks, will try. Any point - Is it possbile to preset the license in the script to do the activation during the silent installation in order to completion the whole operation in shot ?

[Command line to install Endpoint 11 non interactive failed]

@Demiad, 

Thanks, will try. Any point - Is it possbile to preset the license in the script to do the activation during the silent installation in order to completion the whole operation in shot ?

[Command line to install Endpoint 11 non interactive failed]

@Demiad, please review if below script for msi installation is correct ? Thanks.

msiexec /i "%userprofile%\downloads\Kes11win.msi" EULA=1 KSN=1 ALLOWREBOOT=1 /qn 

[Command line to install Endpoint 11 non interactive failed]

Hi, I followed the advice to install the endpoint security version keswin_11.9.0.351_en_aes256 but failed. Would someone help to rectify where went wrong. The error shown 0] is not recognized as command.

setup_kes.exe /pEULA=1 /pPRIVACYPOLICY=1 [/pKSN=1|0] [/pALLOWREBOOT=1|0] [/pADDLOCAL=<component>] [/pSKIPPRODUCTCHECK=1|0] [/pSKIPPRODUCTUNINSTALL=1|0] [/pKLLOGIN=<user name> /pKLPASSWD=<password> /pKLPASSWDAREA=<password scope>] [/pENABLETRACES=1|0 /pTRACESLEVEL=<tracing level>] /s

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)]

Hi Caos,

From the guideline, It seems that I have to create two folders - Updates and Temp to store the data files. Am I correct ?

 

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)]

@Caos, My case is that all the computers are standalone and no connection to internet and not connected to server so I need to download the data package and store in USB drive then update each computer. My ex-colleague has done it last year but I follow the same step as your suggested but in vain. Appreciate you prompt reply. Even though I upgrade to KES 11, I still couldn't update the data files !!!

 

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)]

Hi, How can I contact my local Kaspersky Support. I already sent request over 10 days ago but yet received any call back or email response at all. It is very anonying.

 

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)]

On 4/28/2022 at 8:07 PM, Igor Kurzin said:

Hi @HKC,

Here is how you can use Updater utility to download updates, share them in your local network and then update other offline workstations: 

https://support.kaspersky.com/15691#block2

  Reveal hidden contents

How to use the downloaded files to update Kaspersky applications

In your Kaspersky application, change the update source to the folder with the updates you have downloaded with Kaspersky Update Utility. To update the applications without internet connection, share the updates folder through the local network or copy it to a removable drive.

How to update Kaspersky applications through the local network

1. Give network access to the Updates folder.
2. In the settings of your Kaspersky application, specify the shared Updates folder as an update source.

How to update Kaspersky applications using a removable media

1. Copy the Updates folder to the removable drive.
2. Insert the removable drive into the computer on which the update is required.
3. In the settings of your Kaspersky application, specify the Updates folder on the removable drive as an update source.

 

Hi, I want to know what is the difference in saving folders - Updates folder and Temporary folder when download the data files. Also which folder should be applied to share with other devices to update the data files.

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)]

On 4/28/2022 at 9:27 PM, ak01 said:

Theoretically (I have not done this before) you can download the Updates with the update tool https://support.kaspersky.com/updater4 to a folder an point the KSC update task to that (shared) folder.

 

Hi ak01, the link you provided is to download the Kaspersky Update Utility 4.0 which I have done it already.

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)]

On 4/29/2022 at 12:22 PM, Igor Kurzin said:

Hi @HKC, 

When creating a Company Account you can upload the key file: 

 

https://companyaccount.kaspersky.com/account/login

Hi Igor,

I do not have the key file now. The installation job was done few years back and I do not have idea where it was now !

 

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)]

On 4/28/2022 at 8:07 PM, Igor Kurzin said:

Hi @HKC,

Here is how you can use Updater utility to download updates, share them in your local network and then update other offline workstations: 

https://support.kaspersky.com/15691#block2

  Reveal hidden contents

How to use the downloaded files to update Kaspersky applications

In your Kaspersky application, change the update source to the folder with the updates you have downloaded with Kaspersky Update Utility. To update the applications without internet connection, share the updates folder through the local network or copy it to a removable drive.

How to update Kaspersky applications through the local network

1. Give network access to the Updates folder.
2. In the settings of your Kaspersky application, specify the shared Updates folder as an update source.

How to update Kaspersky applications using a removable media

1. Copy the Updates folder to the removable drive.
2. Insert the removable drive into the computer on which the update is required.
3. In the settings of your Kaspersky application, specify the Updates folder on the removable drive as an update source.

 

Hi Igor,

I followed the guides but it did not update the data files. See my snapshots and advise when went wrong.

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)]

Hi Caos,

How to ask for Company Account support. I do not have the activation code but I have the Key ?

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)]

Hi, I just need to update the data files for all offline computers. Please advise what is the procedure to do it ?

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)]

Hi,

I access the link but there is  no link to download 10.3.3.304 data files ? 

[Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)]

Hi, How can I download the updated data files of the caption mentioned version and deploy to all other offline computers to update them. Please help!!!

I downloaded to a folder and was able to update to that computer only but not able to apply it in other computers.