[Can't purchase on Macys.com or check balance of gift card at https://www.mybalancenow.com/]

I just contacted Kaspersky support by chat and the conclusion is that is not posible and are limitations of the use of VPN's in banking and financial sites imposed by this sites, NO solution for this. 😬😪

[Can't purchase on Macys.com or check balance of gift card at https://www.mybalancenow.com/]

Terms & Conditions do not mention the use of VPN, either that I am outside of USA, my purchases are to ship within the USA with and American Credit/Debit card.

I will contact Kaspersky Customer Service in order to guide me.

[Can't purchase on Macys.com or check balance of gift card at https://www.mybalancenow.com/]

I don't know what's happening with the VPN, but do not allow me to purchase from www.macys.com or check my balance of gift card at www.mybalancenow.com I can access the sites and provide the information needed, but not allow to finish the transaction as I were outside of USA (any USA location selected in the VPN unlimited); if I do the same within USA, there is no trouble and transaction proceed. 

Do I need special configuration?

I am using windows 10 and Kaspersky VPN unlimited ver. 21.14.5.462